Four Seasons Resort Dubai at Jumeirah Beach

Wonderful hotel. Beautifully appointed. Great service and outstanding rooms. The biggest “standard” rooms we’ve ever stayed in.

Beautiful view great Sevices

As a regular Four Seasons guest around the world, it would not be hyperbole to say this property is amongst the best of the best. So much so that I truly cannot find anything to improve here. Excellent management, excellent staff, excellent service. This place is a text book example of what sets apart Four Seaons from the rest.

Another four seasons - I think I’m addicted! The pool is so nice and shallow enough for a little one to paddle in a large area without you being on tenterhooks from your sun lounger. Of course this gets deeper a fair bit further in, right up to the beach. I went in with my older, not waterproof phone and killed it - the staff tried everything to dry it out and revive it though. It just made for a more peaceful few days. I always leave a Four Seasons feeling like I’ve been treated.

Nammos has poor customer service, it hot, AC doesn't work, roof leaks and the service team is arrogant and very unhelpful. The waiter miss behaved when we complained about the AC and the roof leakage. The manager came and he wasn't really helpful Actually they think they are giving you a favor by letting you eat at Nammos. One goes out with friends to have a good time and than Nammos happens!

I am writing to express my disappointment with the service I received at SeaFu Restaurant on the 19th May. Knowing Four Seasons standards, we had high expectations for an exceptional dining experience, but our recent visit was quite the opposite. First and foremost, the service was subpar. Despite the restaurant not being overly busy, the staff seemed inattentive and unresponsive. We had to wait an unusually long time for our orders to be taken, and when the food finally arrived, it was not what we had ordered. This mistake significantly detracted from our dining experience, for instance we ordered catch of the day salt crusted, we got overcooked seabass without salt crusted, no consistency at all, we ordered same cocktail we got it in different taste and color, even the table side server don’t know how to serve the fish properly, very bad. Moreover, when we brought this issue to the attention of the staff, their response was neither prompt nor satisfactory. Instead of rectifying the mistake immediately, we were left waiting even longer, and the replacement order was not up to the standard I would expect from an establishment of this repute. I understand that mistakes can happen, but the lack of professionalism and efficient service was disappointing and uncharacteristic of the Four Seasons brand. I hope you will address these issues with your staff to ensure better service for future guests.