Holiday Inn Hotels in Dubai

I find this hotel neat and clean. All repairs are done on time and facilities are shining. But what I value the most is Customer Support. All the hotel staff has exceptional high standards to treat visitors (in the restaurant, reception, any other person in the hotel). Thanks to Mr Bikash Tharu for always keeping my room cozy and bringing homely vibes.

Had a great experience staying at this hotel. The location great connecting to the mall and Ikea. The service was great. staff were very welcoming and friendly. The facilities were new and well maintained. The food breakfast was excellent, loads of variety and taste great. Overall wonderful stay and will definitely return.

Clean and nice hotel, very nice stuff. The location not so far from downtown. Amazing stay, top-notch service, and cozy rooms!

Best clean ane new place to stay , well oganized and everything is new

I have stayed in this property in the month of February from Feb 26th to March 5th for a period of 7 nights, it was a family vacation with my parents who are senior citizens. We were welcomed by Ms.Lisa front desk executive, she immediately checked is in and the room provided was very good, comfortable and cozy, the bathroom was also functional, only issue was the drain, the sink did not drain well and shower pressure little low, this needs improvement, other than that the stay was very good, the breakfast is decent but definitely needs improvement and needs to be more organised as it gets chaotic and the breakfast needs Indian items like Dosa , etc as these days more hotels have Indian options and the eggs also can be more fluffier and made better, more variety in breakfast is needed considering this is a 4 star property, especially the bakery items needs to be freshly made, not pre sourced bakery items like croissants etc, other than that, the hotel is excellent, we witnessed smoke on our floor whereas it was a non smoking floor, we complained to housekeeping and front desk and the management said they will take notice and take care for future, overall this a excellent property and has the potential to become hot seller in days to come , MOST importantly they need to maintain consistency in service and ensure the hotel doesn’t become a smoke haven by smelly corridors and smelly floors and smoky entrances, this property needs proper care, else it will become another holiday inn festival city which is a disastrous property, the Holiday inn business bay has the potential to become the most sought after property in days to come, a special mention to ALINA, KEKA, ANDREI,NADA from the breakfast team, they provide excellent service to guests and the hotel needs this kind of employees, the house keeping team is also very good, front desk Lisa is true wonderful woman , sweet, caring and loving and she needs to be promoted to maintain this property to highest standards, definitely enjoyable and highly recommended property.