IntercityHotel Dresden Reviews
IntercityHotel Dresden
Wiener Platz 8, Dresden, GermanyView Hotel Details
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IntercityHotel Dresden Guest Reviews
4.5/5
Great
54 review
Verified reviewsLocation4.7
Amenities4.2
Service4.4
Cleanliness4.6
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All Reviews(54)
Positive reviews(53)
Reviews with photos/video(8)
Awesome stay(15)
Awesome rooms(14)
Easy to get around(14)
Convenient location(14)
Great service(13)
Close to train station(12)
Clean and tidy(10)
Negative reviews(1)
Guest User
Standard Twin Room
Stayed in Jun 2024
Solo travelers
19 review
Amazing
Posted on Jun 27, 2024
Internet is good, location is very useful, next to Flixbus terminal( 5mins walk), lots of public transport, chair is comfortable.
Staff are friendly and helpful
Free public transport card from hotel
Negative: didn't find the bed to be the most comfortable
Response from Property: Thank you for your great review! We are looking forward to welcoming you back soon!Best regardsSusann StarkeGeneral Manager & Team
tia
Standard Room
Stayed in Apr 2024
Friends
2 review
Amazing
Posted on May 2, 2024
3-5min work from the hbf station.
Can store your luggage in secured room.
Was nice stay !!
Response from Property: It looks like you have enjoyed your recent stay with us! We are glad to hear that you liked the benefits of our luggage room as well as the walking distance to the main station.We would be happy to welcome you back soon!Kind regards,Susann Starke - General Manager & Team
Pak Hei
Standard Twin Room
Stayed in Jun 2024
Family
5 review
Amazing
Posted on Jun 23, 2024
Near the central station of Dresden, staff ate nice and helpful
Response from Property: Thank you for that positive review. It is great to hear that our friendly team and the central location was to your liking.We would be happy to welcome you back soon in Dresden!Best regardsSusann StarkeGeneral Manager & Team
Guest User
Standard Room
Stayed in Jan 2024
Solo travelers
5 review
Amazing
Posted on Jan 11, 2024
It's just opposite to the Main Railway Station and tram station. It is close to bus stop.
I liked its speedy check-in and check-out services. The staff are helpful in answering questions. They sold postcards and stamps and helped send postcards which let me share my joy in the city to others.
If the restaurant can resume offering lunch and dinner, it would be delightful, as the breakfast was very good. Yet, with its supreme locations, one can find a restaurant or cafe easily nearby.
Guest User
Standard Room
Stayed in Apr 2024
Solo travelers
5 review
Very Good
Posted on May 3, 2024
Breakfast too simple and never changed when I stay in 3 days.
Response from Property: Thank you for your feedback regarding your recent stay in Dresden! We are sorry that the breakfast was not up to your expactations.We would be happy to welcome you back beside of that point.Best regardsSusann Starke - GM & Team
Guest User
Standard Room
Stayed in Oct 2023
Business travelers
18 review
Outstanding
Posted on Nov 2, 2023
Exceptional Location in the Heart of Dresden
Dresden is a wonderful city, and the hotel's location is exceptional, right across from the main train and bus station. The rooms are comfortable, clean, and the staff is friendly and courteous
Guest User
Standard Twin Room
Stayed in Aug 2023
Couples
5 review
Outstanding
Posted on Aug 28, 2023
walkable distance from the Dresden HBF.neat and clean rooms and bathrooms.staff is super friendly and helpful.the hotel room comes with local public transport card for H rewards members for both the check in and check out days which is a big advantage.can book this hotel without any hesitation.i did not take the breakfast which at 17.50 Euro seemed quite expensive
Response from Property: Dear Guest,Your generous review has been received with great pleasure. It's delightful to hear you enjoyed your stay at the IntercityHotel Dresden and found our location convenient. Your kind words on the cleanliness of our rooms and the friendliness of our staff are genuinely appreciated. We're also pleased to know that the included public transport card for H rewards members added value to your stay. As for the breakfast pricing, we strive to offer a wide selection of high-quality choices that justify the cost. However, your feedback is noted and we will continue to evaluate our services for the satisfaction of our guests. Thank you once again for expressing your satisfaction. We look forward to welcoming you back in the future.Sincerely,Susann Starke General Manager
Guest User
Standard Room
Stayed in Jul 2023
Solo travelers
16 review
Posted on Aug 22, 2023
normal option for a short stay. Right near Hauptbahnhof. However cleanliness needs to be reviewed. As it has some hair on the bedsheet and pillows.Also the staff in restaurant touches the upper parts of the utensils.
Response from Property: Dear Guest,It's insightful to hear about your recent stay at IntercityHotel Dresden. We're glad our location added convenience to your journey. However, we deeply regret to hear about the cleanliness issue you encountered. Your comfort and satisfaction are our prime concerns and we sincerely apologize for any inconvenience caused. Your feedback regarding the restaurant staff is also noted. We highly value and respect our guests' observations; they help us refine our services and uphold our standards.We look forward to having the opportunity to serve you better in the future. Best regards,Susann Starke -GM- & TEAM
Loh
Standard Room
Stayed in May 2023
Couples
15 review
Very Good
Posted on Jun 20, 2023
One night stay on our way to Berlin from Prague. A basic business hotel located right next to the train station. We arrived at 1pm and the friendly staff checked us in and we proceed to our room. The room is simple and clean. However, there is no kettle for hot water but hotel guest can get it from the restaurant. Overall with the price i paid for i would say its decent. I will recommend it to my friends if they are staying for a night.
M..B
Standard Room
Stayed in Sep 2023
Couples
1 review
Outstanding
Posted on Sep 11, 2023
Would stay there again when visiting this lovely city!
Response from Property: Dear Guest,It's absolutely delightful to hear that your stay at IntercityHotel Dresden was enjoyable and that you're considering us for your future visits to this beautiful city. We always strive to provide our guests with the best experience and your words are a testament to our efforts.We look forward to welcoming you back on your next visit. Sincerely,Susann Starke General Manager
Guest User
Standard Room
Stayed in Dec 2023
Couples
9 review
Very Good
Posted on Dec 16, 2023
Odada cattle olmasını tercih ederdik
Guest User
Standard Room
Stayed in Jun 2024
Family
4 review
Outstanding
Posted on Jun 20, 2024
Lovely
Response from Property: Thank you for your great feedback, we hope to see you back soon!Best regardsSusann StarkeGeneral Manager & Team
Jhazmhyne
Standard Twin Room
Stayed in Jun 2023
Friends
8 review
Amazing
Posted on Jun 5, 2023
Great location.👍🏻
Guest User
Standard Room
Stayed in Feb 2024
Couples
1 review
Great
Posted on Feb 13, 2024
Good!
Guest User
Standard Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 11, 2024
We spent four lovely days in Dresden with the family. The hotel had everything you need for a short stay, clean rooms, comfortable beds and friendly service from the staff. The old town is a short walk away. Excursions from the hotel are easy to organize and carry out. We would love to come back and can only recommend the hotel.
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Response from Property: Thank you for your kind feedback on your recent stay with us. We are very pleased about your recommendation!
See you again soon
Susann Starke - GM & Team