Champneys Tring

The male changing rooms opposite the gym need to be shut down for urgent maintenance. There is mold spores growing everywhere which is toxic and detrimental to your health when breathing it in. A health resort should be aware of the dangers of mold. Overall the place is tired and in disrepair (showers not working / tiles in the spa missing / jets not working / lack of towels / stained towels) For the amount Champneys are charging you would expect a higher standard of facilities.

Planned a spa weekend for myself and daughters for a special occasion at Champneys and have left feeling completely underwhelmed and disappointed. Facilities (or lack of) : On arrival given stained and dirty off white robes . Outdoor jacuzzi was cold and dirty. Tiles need re-grouting. Spa pool was lukewarm, overcrowded and noisy. There was puddles of scummy water all around the pool. Hardly any seating to ‘relax’. No clean towels. Overall the facilities were shocking, dirty and dated. Massage: Three of us booked a full body massage and all came out with completely different experiences. For example, one had a head massage, 2 others didn’t. I’ve had a number of massages in the past and this one has been the worst. We were hoping this could have saved the experience but it just added to the disappointment. Rooms: Walls were stained with split coffee. No mattress protectors on the stained mattress. The bathroom suite was also rusty and mouldy. There was a tray of food which had been left out in the corridor for at least 12hrs hours (from what we saw) may have been longer . There is nothing luxury about Champneys apart from the price. PLEASE book somewhere else and save your money!! Champneys HQ - please read the reviews, I wish I had before booking as I am not the only one of your customers who feels let down and ripped off !

Staff very friendly. but the place seriously needs updating Was supposed to be here two nights but got a refund for the second night so stayed one. Food is good and a good selection but that's about it. Staff friendly Steam room not working and this morning there's still dirty glasses around the Jacuzzi area . Can't smell any kind of disinfectant at all. The place is filthy to be honest.

We stayed for two nights in June. Very chilled and relaxing experience. I like the old photos dotted about, that show it as an old school health farm from back in the day. We didn't use any of the chargeable services they have on offer and just lazed by the pool, worked out at the gym, enjoyed the grounds and the restaurant. Thoroughly pleasant time. If you like to eat healthy, get pampered and walk about in a robe then this is for you.

30mins to check in. Tired decor, staff, and rooms. ***** on the floor in the bathroom. Stains on the walls. To top it all off, we had a broken toilet seat as well. We ended up leaving and requesting a full refund. If you're looking for a spa escape, Champneys certainly sounds fancy - and the drive up is v nice - but once you get past the gorgeous exterior, I'm afraid the rest of the experience leaves a lot to be desired. We won't be back.

In general, the place was amazing, the grounds were beautiful and the staff were all helpful. It was a lovely calm atmosphere. If you get allocated room 164 however, (or it could have been 163 or 165), decline! The bath/ shower was awful - dirty, broken tiles, paper coming away from the ceiling!

I am a member and love bringing friends for a relaxed day together. All the staff are always very helpful, especially Louise and her team in the cafe. Our lunch did take over 40 minutes which feels a bit long for a salad to be made so feel there are some improvements to systems that can made still.

Louise in the cafe is the loveliest lady, she always remembers us from previous visits ( we go roughly 3 times a year) She always takes time to come and say hello & makes us feel so welcome! I’d say a real asset to a business, along with other staff, but Louise always stand out.

I wish I read these reviews before we came, we didn’t as we trusted the Champneys name. The rooms, service, food were all terrible, the spa area was over booked that it doesn’t feel luxury at all. The rooms are dated and rust and the building has a huge Daddy Long Legs issue, it is liking walking through a graveyard when walking to dinner. Not nice at all. The staff are under qualified and either have no idea or are completely overwhelmed. There are a lot nicer spas out there for cheaper, don’t waist your money