Sun Palm

- Upon arrival we have been surprised that our booking is not showing on the hotel system. We waited for almost three hours with the reception staff to give us a double room but for just one night as they said. Of course I and my wife were very angry and tired after a long trip from Tunis - Inside the room there was no drinking water, no kettle and of course no coffee, sugar and tea. It was strange for a 5 star hotel! - No tissue in room in spite of the existence of the tissue holder. - The bath in the bathroom was very old and rusted!! - Furniture items are old and used. - Central AC is cancelled in the room, and is replaced by an indoor split unit. It was really a shame for a 5 star hotel ans we were disappointed.

We stayed only one night due to our trip to Sahara and I felt so good there, all the staff were so friendly, you could smell the good vibe in the air . I am looking forward to go there again, to stay a few days more because I really felt like home…….

The reception and hotel staff were all friendly and welcoming! Beautiful hotel!! Receptionist Zayneb was very lovely. Highly recommend.

Amazing hospitality and very friendly staff. Like home away from home The food was phenomenol and showers at the end of a tiring day hot and soothing. I'd highly recommend this little piece of heaven in the middle of nowhere. Looking forward to my next trip here

Stay overnight with a group on 2 day Sahara excursion. Nice, clean hotel with good food and staff. Pool was nice to relax after day spent in Sahara desert. So sorry that we didn't have more time to explore the neighborhood.

Stayed at the hotel for a single night as part of a tour from coastal Tunisia to the Sahara. Checked-in at 7pm and then checked-out at just before 5am - so this review is only based on a few hours! The pool area was fantastic after a long day in the sand and sun, however, if the hotel was busy during the day then I can see it would be quite crowded. Food was okay. Our tour group were only allowed to eat from 8.30pm after the hotel's other guests. This was fine in itself, but it didn't seem new food was being churned out at the same pace so there was often many empty serving dishes. The rooms are very dated, but clean and fine for the one night we stayed. Shower in the room never stayed a constant temperature but cycled from hot to cold to boiling to freezing. I'm sure a longer stay would bring out more positives, but overall this was ok for a night.