Anonymous User
May 24, 2025
I stay here almost every week, but this time the experience was very bad! ! There was a bug on the bed in the first room I stayed in. I sent a message to the customer service on WeChat and they actually asked me if I needed to change rooms. 😅 Isn’t that nonsense? How could I sleep when there were bugs on the bed? Well, after we changed rooms, there were also some in the new room. There were two of them. One was by the window (we closed the window as soon as we entered the room). The other was by the cups and tea bags (luckily, we never use cups). I sent a message to the customer service afterwards. The customer service asked a colleague to come up and deal with it. After the colleague came, he said that it was normal to have these flying insects in the rainy season. He also sent a private message later saying that they were not poisonous insects or pests. I wanted to say, isn’t my life a life? What if it is really a poisonous insect or pest [sweat]? Originally, they said that they would find someone to deal with it and it would be troublesome to change rooms. But it was too uncomfortable to say this. And they knew that there would be flying insects in the rainy season, so how did they do the disinfection work in normal times [vomit] The experience was very bad
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