Sabrina
December 22, 2023
This hotel needs a lot of work! You can tell that it is an older hotel, and they tried to do a few things to make it more modern. I booked two rooms with balconies for a 2-week stay, and the A/C in one of the rooms clogged the first night we were there and completely soaked the carpet. My mom had to switch rooms (to one without a balcony), and we were only offered a refund equivalent to one night's stay. The refund should've covered the whole 2 weeks since I paid for two rooms with balconies and didn't get what I paid for! The free breakfast was awful! The eggs were cold and had no taste, and there was rarely any breakfast meats such as sausages or bacon. If there was bacon, it was just a few slices, and you were lucky if you got any. The staff didn't stay on top of what was running low; things would run out, and you always had to look for someone to replenish the items. In addition, there weren't very many other breakfast food options. This hotel also advertised free laundry facilities, but there were only 4 machines (two washers and two dryers), and three of the machines were broken during my 2-week stay. I ran into one of the maintenance workers in the elevator once, and he himself told me that the hotel needs a lot of repairs. There are a few other things I could complain about, but I would not stay at this hotel again, nor would I recommend it.