Guest User
February 20, 2024
A very unsatisfactory stay
1. The charges are extremely high. Usually more than 500 yuan, including barbecue and so on, but nearly 900 yuan during the Spring Festival. It is a very small room, and the private spring in the room needs to pay another 200 yuan. You can only soak for one hour, so you might as well go home and soak in the bathtub
2. The service is too bad! ! ! ! This is also the main reason for the bad review, which is completely inconsistent with the price! When checking in at the scenic area, we were only given three wristbands and asked to drive up by ourselves (the hotel is built on a hillside, if tourists with suitcases consider carefully, they have to climb a hillside). When we stayed in the internal hotel of Guangzhou Hong Kong Street before, there was a shuttle bus. And the service staff had almost no service awareness, and did not explain the three wristbands, nor how the guests staying in the hotel could quickly enter the scenic area!
3. The hygiene is average. The room smelled damp after entering, and the bathrobes provided were very old, not worth the price.
4. The whole scenic area experience was terrible, there were too few indoor hot spring pools, most of which were for children, and there were very few recreational facilities; most of the outdoor hot springs had to be charged extra, the cheapest was 100 per hour, the fitness building provided very few meals, the rest room was very unhygienic, and even the air conditioner was not turned on in winter, and it was freezing cold in winter.
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