华住你好酒店（横店影视城步行街店）

I am very, very dissatisfied with the service at the front desk😒. I booked two rooms for a family of three. I filled in on the platform who is in room 1 and who is in room 2. After entering, my dad and I stood in front of the front desk to handle the process. My mother also After standing next to us for a while and sitting on the sofa in the lobby, the front desk asked me my name. Didn't they know how to check the order? Can't you see the two rooms? We put our ID cards on the automatic registration machine and swiped them, and the two room numbers were directly displayed? What is the purpose of such a big man standing at the front desk? What is that computer used for? Ask me and my dad, are you two people? Are you two sharing a room? ? ? Am I really full of questions? ? First of all, even if we thought we were two people, we didn’t see the third person, and we couldn’t see the two rooms? Can’t read the order? Don’t know the process at work? Did we say three people? She said: Huh? Three people? Where? Three of you? ? I don’t understand why there’s no one else in the lobby, why I can’t see anyone, and why I can’t check the computer order. So what’s the point of the person I booked with Ctrip? So what does it mean to fill in the names of all three people on their ID cards when I make a reservation? ? Then when operating the check-in machine, she asked us if we wanted breakfast. I asked where your restaurant was. We are all gold members. She said: Huh? All three people? Are all three of you Gold members? No...aahhhhhh... So the normal situation is not to say: OK, wait a minute, I will check it in the system for you... Later, we were told that there was a room with a 1.8-meter bed and an inner window, and a room with a 1.5-meter bed and an outer window. They were being cleaned. They asked me which one to choose. If I chose the one with the outer window, I would have to wait for a while. I said the outer window, but I waited. From now on, I will get a room with a 1.5-inch interior window, which means there is a patio outside the window. Anyone talking in the patio will feel very big in that room, as if they are talking in my toilet. Once the window is opened, they can still talk to people sitting in the patio. People's eyes are facing each other, eh😐 The corridor is narrow, has a peculiar smell and is not ventilated. If you use an aromatherapy cover, the smell is very awkward. Moreover, it is relatively new and the ventilation is poor, and the formaldehyde may exceed the standard. The room is also small. There are also relatively few breakfast options, so it is better to go out and eat by yourself. I have an annual card for Hengdian Film and Television City. I have visited Hengdian four times. I have stayed at Guangzhou Street Film and Television Theme Hotel, Hanting 3.5 Wennan Complex Store and Dream Valley Home Inn for two or three days. The service was very good. Especially the hotel on Guangzhou Street, I really recommend it👍👍👍. The other two are also good. Dream Valley Home Inn is slightly older, but the transportation is more convenient. Hanting 3.5 is relatively new. Both of them have large windows! ! Ventilation and sound insulation are also good! ! At the same price point, really don’t choose this one. You’re well protected from lightning. Hello, the location is opposite the night market, which is more convenient. I stayed there for one night last time in Hengdian in July. The front desk was normal at that time and even helped me heat things in the microwave. I don’t know who I hired this time. It feels like there is no training. I was brought directly from the village entrance to work on the first day. I have problems with my attitude and ability. I don’t understand anything here? ah? ah? I'm here to check in, not to ask for help.

The facilities are very new...the location is very good...convenient to go out...will stay again next time