Haotai Hotel (Dongxing Port)

The customer service attitude at the front desk was extremely poor. When I went to Dongxing Port on October 5th, there were a lot of people and traffic jams. Many intersections had restricted access. The hotel was located at the back door. I called the hotel customer service and they said they would relocate us to another location (what? Li’s hotel, I forgot), I became very impatient after saying a few words! The hotel's TV remote control was also broken. When I called the customer service, they said, "If you don't know how to use it, you can't use it." They were also very impatient and had a very bad attitude. I checked out on the 6th and asked for an invoice, but I still haven’t received the invoice. I called to ask, and the customer service attitude was very impatient. Later, I added WeChat and said that it was issued, and re-sent it to me, asking me to reply to her after receiving it. I replied and she actually deleted me! ! ! This is the point. You asked me to reply, but then deleted me? ? ? ? I had tolerated the poor attitude before, but finally asked me to reply and then deleted me. I really couldn’t bear it! ! ! ! 😡😡😡😡What the hell! ! ! ! !

1. The sound insulation of the room is very poor, and there is noisy noise from night to morning; 2. There was an abnormal noise in the toilet in the middle of the night, which lasted for a long time and came from the ceiling of the toilet; 3. The power went out in the middle of the night. I originally thought it was a power outage. I asked my friend in the morning, but it turned out that the power there was not shut down. Then I called the hotel, but nothing was done until check-out; 4. When asked if there was a solution, even if he said sorry, it would be fine. The boss assuredly said that the circuit breaker was tripped and it would be fine if it was closed. (The gate was not in the room, and I called your hotel. You closed it. Isn’t it nonsense that you didn’t deal with it for so long?)

房間乾淨衞生，停車在酒店對面巷子裏，停車位充足，前台服務員熱情周到，酒店就在東興口岸風景，晚上逛街方便，風景不錯5星好評！