Guest User
October 10, 2024
The customer service attitude at the front desk was extremely poor. When I went to Dongxing Port on October 5th, there were a lot of people and traffic jams. Many intersections had restricted access. The hotel was located at the back door. I called the hotel customer service and they said they would relocate us to another location (what? Li’s hotel, I forgot), I became very impatient after saying a few words!
The hotel's TV remote control was also broken. When I called the customer service, they said, "If you don't know how to use it, you can't use it." They were also very impatient and had a very bad attitude.
I checked out on the 6th and asked for an invoice, but I still haven’t received the invoice. I called to ask, and the customer service attitude was very impatient. Later, I added WeChat and said that it was issued, and re-sent it to me, asking me to reply to her after receiving it. I replied and she actually deleted me! ! ! This is the point. You asked me to reply, but then deleted me? ? ? ? I had tolerated the poor attitude before, but finally asked me to reply and then deleted me. I really couldn’t bear it! ! ! ! 😡😡😡😡What the hell! ! ! ! !
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