Intercontinental Hotel & Resorts Hotels in Dongguan

The location is great and the rooms are very clean and modern. What makes the place stand out is the service from the staff - very helpful and accommodating. Will be staying there again.

Recently renovated and they have done a great job - especially the lobby and restaurant. The rooms are large and well equipped but they are very mean with the tea/coffee giving just 1 small coffee sachet (enough for half a cup) but providing 2 cups. However, they are happy to send extra but in the standard of hotel you should not need to ask. RIP the mini bar - they used to have a great mini bar with snacks, wine/beer etc. Now it is a fridge with a couple of bottle of soft drinks. On the subject of alcohol - the old Carmens bar which had several pool tables and a relaxed atmosphere - has now closed and replaced with what is intended to be a lobby bar but looks more like a bottle museum. The lighting is way too bright for a bar - it's pretty much floodlight so if you want a nice cozy relaxing drink forget it. They have a trolley full of great booze tucked away in the side room - various spirits, liqueurs. They need to set them up on the virtually empty shelves and at least try and make it look like bar. Final gripe is the staff in this brilliantly lit bar have zero interest in what they are doing. Not a single smile or any expression of anything on both evenings I was there. Just a blank stare then back to the phone screen. The breakfast was excellent as were the staff - very helpful and smiley. Front desk were also great. However, to be considered of a International standard (they plan to join a major chain soon) they really need to improve spoken English

It’s located close to the mountain, and there a lot of peacocks. The rooms are spacious and modern.

The hotel lobby is grand and beautiful. Chinese and Western food are located on both sides of the lobby. The Chinese morning tea is good. The front desk staff are enthusiastic and thoughtful. They proactively introduced the hotel's swimming pool garden and self-service laundry room. The room has been upgraded. The service lady on the floor was also very enthusiastic during my stay. She took the initiative to ask questions. Do not add mineral water. A good experience and good value for money.

English level is very very low The hotel Itself is really good and clean

The environment is quiet and the furnishings in the house are not very new, but the service staff is good. The scenery at night and in the morning is very good. There are welcome fruits. I have stayed here many times. The breakfast in the past was very rich!

Overall everything is so good, I guess that’s the best hotel / service apartment in Dong Guan. The staff in hotel are very nice and polite. Thanks the cleaning lady who help me to clean my room , she tidy up speedy and she have a very warm heart, . She found I am not feeling well during my visit. She gave me extra water and tell me to drink more water. Thanks for the lady in front desk 小謝，who being very considerate and polite. 🥰🥰👍👍

Perfect getaway from city life. The staff were friendly and the food options were good. There were fun activities set up for kids, in addition to that they have a trampoline park, kids pool, kids golf, kids arcade and an animal park. We had complimentary tickets to the Shenzhen resort but were not able to use them. The food options were good, and we could order from outside which was convenient because there was no convenient store in the resort. They have a Starbucks on-site I appreciated that a lot. Overall, I’d recommend this to my friends and given time we’d go again.

My friends and I stayed at Hyatt Regency during the marathon. Excellent location, situated next to the beautiful Songshan Lake. The hotel staff were amazing, helpful and enthusiastic with their job. The hotel itself was clean and welcoming, we enjoyed the hot and cold pool plunges as well as relaxing around the hotel.