Fenggang Atour Hotel

Fenggang Atour Hotel Reviews

Fenggang Atour Hotel

No. 281, Fengshen Avenue, Dongguan, ChinaView Hotel Details
Fenggang Atour Hotel
Fenggang Atour HotelFenggang Atour HotelFenggang Atour Hotel
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Fenggang Atour Hotel Guest Reviews

4.9/5
Perfect
1753 review
Verified reviews
Location4.8
Amenities4.9
Service4.8
Cleanliness4.9
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All Reviews(1753)
Positive reviews(1734)
Reviews with photos/video(200)
Classy environment(200)
Delicious breakfast(131)
Large rooms(124)
Friendly front desk staff(111)
Convenient parking(65)
Perfect for business trips(36)
Good sound insulation(25)
Nice toiletries(24)
Negative reviews(19)
dhgkcjnl
Superior 2-bed Room
Stayed in Jun 2024
Family
4 review
4.5/5
Great
Posted on Jun 14, 2024
Thos hotel is a good hotel. Nice view and it is clean. The only problem is there is no lock on the bathroom door! It is not even a door it is a siding door! There is only one door so if someone taking a shower you close it but if someone needs to go to the bathroom there is no door. The food they have is okay. Overall nice place but could make it better.
Response from Property: The morning sun welcomes the guest Yan heavy gang, the evening rain leaves people into the drunken. Duoer thank you very much for our recognition and support, the vast sea of people can meet you! Your request we will also feedback with the relevant departments, in Yatuo, we hope that every trip you leave a good memory and a satisfactory stay experience, I wish you all the best
Bocaizhongchang yinabaichuan
Elegant Queen Room
Stayed in Sep 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 1, 2023
设施:Ok 卫生:OK 环境:Ok 服务:Ok
Clenaro
Elegant Queen Room
Stayed in Dec 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Dec 15, 2023
Clean n tidy
Response from Property: Thank you for the 5 points of praise from the little master, Moon Lake Atour is very happy, Moon Lake Atour has a good geographical location, there are 4A-level scenic spots around, and the transportation is also very convenient, I am very happy to meet you.
Guest User
Elegant Queen Room
Stayed in Feb 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Feb 2, 2024
satisfy. Very smart, with a wide view and not many places to eat around.
Original TextTranslated by Google
Response from Property: In my world, the sun is hot, the seasons are like songs, the breeze and you are both unique. I stand where I am, waiting for the wind and you. Write you in a book, on the wall, in a dream. Atour Hotel Fenggang Dongguan is located at No. 281 Fengshen Avenue. The transportation is very convenient. The hotel has free takeaway coffee, which tastes very good. The hotel also has free parking. I wish you a happy life and look forward to your next stay. love you~
Guest User
Elegant Queen Room
Stayed in Jan 2024
Friends
3 review
5.0/5
Outstanding
Posted on Jan 31, 2024
It's great. It's probably the best hotel I've ever experienced. Breakfast and late night snacks are also great.
Original TextTranslated by Google
Response from Property: A pounding heart only lasts for a moment, and companionship is the longest confession of love. In many cases, love cannot be expressed in words, and a few simple comments from you are enough to comfort our efforts! Thank you for your review, Duoer wishes you a pleasant journey~
Taibeishiwensente
Elegant Queen Room
Stayed in Feb 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Feb 3, 2024
The service is quite good, the room is clean, and it's a good choice for business travel.
Original TextTranslated by Google
Response from Property: Every love is a smile and touch from deep in the heart; it is our wish to make you satisfied and happy. We will continue to work hard and thank you for your support~
Guest User
Elegant Queen Room
Stayed in Jan 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Feb 1, 2024
Overall it's fine. If you ask for a review, I will give it to you if you agree.
Original TextTranslated by Google
Response from Property: Every love is a smile and touch from deep in the heart; it is our wish to make you satisfied and happy. We will continue to work hard and thank you for your support~
Guest User
Elegant Queen Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 4, 2024
The environment is very good and the service is very friendly
Original TextTranslated by Google
Response from Property: A pounding heart only lasts for a moment, and companionship is the longest confession of love. In many cases, love cannot be expressed in words, and a few simple comments from you are enough to comfort our efforts! Thank you for your review, Duoer wishes you a pleasant journey~
Guest User
Elegant Queen Room
Stayed in Jan 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jan 7, 2023
I came to Dongguan and stayed at Atour Hotel once. It was a good choice. I especially like to take pictures and record them when I go out and share them with my friends to check in. The location of the hotel is very good. The parking lot is very large. Don’t worry about not having a place to park. The lobby is very spacious. Chinese New Year is coming, and the lobby is decorated with a Chinese New Year flavor, which makes me very homesick. The lady at the front desk will also pour hot fruit tea. When checking in, you will ask about room requirements, etc. The process is very fast. Next to it, there is a bamboo house where you can read a book quietly. The room is large and comfortable, the bedding is so soft, and the pillows are also very comfortable. After a busy day outside, I went to take a hot shower. The toiletries are very fragrant. The hair conditioner, shower gel and shampoo set are complete. Now I come out to watch TV and the Internet. There is also a laundry room with a dryer on the second floor. Clothes are particularly convenient, and there are meeting rooms, gyms, etc. next to it. There is also a breakfast room on the main second floor. The breakfast is also very rich and delicious. Unfortunately, I forgot to take pictures with my mobile phone in the morning. I am very happy to share another hotel stay experience, I hope everyone can experience it too.
Original TextTranslated by Google
6/9
Response from Property: Dear friends, thank you for your support! Your satisfaction makes us feel that all our efforts and efforts are worthwhile. We hope that our warm service and comfortable rooms can leave a good memory for your journey.
Guest User
Elegant Queen Room
Stayed in Feb 2023
Friends
28 review
3.0/5
Posted on Apr 1, 2023
The room is quite big, but the furniture is relatively poor, and the sofa is so hard. The price/performance ratio is not high.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking your precious time to leave your detailed review here. Dear, it's a pity that I didn't get your 5-point praise. With your support, Duo'er will get better and better tomorrow. I'm Duo'er, waiting for you here, looking forward to your stay again! We welcome you to visit our hotel again in the near future, Duo Er finally wishes you good health and smooth work! Looking forward to seeing you again~
Guest User
Elegant Queen Room
Stayed in Jan 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 31, 2024
The service is pretty good
Original TextTranslated by Google
Response from Property: A pounding heart only lasts for a moment, and companionship is the longest confession of love. In many cases, love cannot be expressed in words, and a few simple comments from you are enough to comfort our efforts! Thank you for your review, Duoer wishes you a pleasant journey~
Anonymous User
Elegant Queen Room
Stayed in Jul 2022
Business travelers
5 review
1.0/5
Posted on Aug 1, 2022
Staying at Fenggang Atour Hotel, I feel so-so. The legendary Atour service did not feel it. Let’s talk about the surroundings of the hotel. It’s integrated with a bar. Maybe the floor I live in is cheaper than the price. It’s so noisy that I can’t sleep at night, because I’m a light sleeper and I wake up. Anyway, I didn't sleep well all night. The environment in their lobby is also very poor. The guests left the cups and waited for a long time, but no one came to collect them. They wanted to sit in but felt dirty and a bit petite. Returning to the room resentfully, he wanted to pick up the cup to drink water, but saw that the ashes in the cup were not wiped clean. Why. Depressed, my obsessive-compulsive disorder relapsed. Seeing the mess of the clothes hangers in their house was so uncomfortable. I used to open the window and the entire wall was full of troubles. What the hell did I do to book this hotel. Vow to never come again next time. I really want to breathe fire. back..... back..... back.....
Original TextTranslated by Google
Response from Property: Dear friends, the bar downstairs has been closed for several months, I am very sorry that there may be other noises that disturb your rest. The PA partners in the lobby environment will clean it regularly, and the front office partners will clean it up every time they see it when they are not busy at work. Maybe you came just in time for the gap. Looking at your photo, there is an office building opposite your room. It should be the quiet room you requested, and your partner has arranged for you a position facing away from the road. If you need an open room next time, I can arrange it for you. We will continue to revise our service quality and strive to bring you a better check-in experience next time
Anonymous User
Elegant Queen Room
Stayed in Jul 2022
Friends
2 review
1.0/5
Posted on Jul 8, 2022
I usually stay at Atour because of word of mouth when I go out, but I am very disappointed. The entrance is not bad, and it is relatively tall. When I checked in, it said that the upgraded room type gave good reviews. Is this how the comments came about? After staying in the double room, there was so much rubbish in the crevice of the desk after sitting down that I was obsessed with cleanliness. I called the front desk later, but no one came to deal with it, so they told me to change rooms. well. I took all 🧳 to change rooms again. After the change, the sanitation of the floor and the sanitation of the bathroom left me speechless. I knew I would not change it. Didn't eat breakfast! No comment, service attitude and hygiene make me very unhappy! It seems that Atour is not as good!
Original TextTranslated by Google
6/7
Response from Property: Dear guest, I am very sorry for not being able to provide you with a good stay experience. Room hygiene is an issue that the hotel attaches great importance to. We immediately reviewed this incident. After your check-in time is 22:00, the room partner has already left work, and the front office partner will change the room for you only after learning about the cleanliness of your room. Of course, even the house-changing partners should check the new room first and then send the room card to the room. The problem you raised should not be solved simply by changing the room or other forms, but should solve the problem of your impaired stay experience. We sincerely apologize for your poor experience due to our negligence in our work. We have punished the responsible person and rectified the relevant issues. We hope that your next stay at Atour can provide you with a perfect trip to Atour.
Anonymous User
Elegant Queen Room
Stayed in Jul 2022
Business travelers
1 review
1.0/5
Posted on Jul 31, 2022
The real room type is inconsistent with the picture. The door in the picture is facing the room and the room I entered is facing a wall. I almost bumped into the wall when I came back from drinking at night. The experience was very unpleasant. The bag is dusty when you put it on, and it's full of white ash when you touch it with your hands. The sanitation is so poor that it doesn't fit to charge more than 300. When I got to the lobby and sat down, I waited for a long time before someone handed me half a glass of white cold water. I don't know what delicious breakfast this hotel has, and no one introduced it. No one suggested it to those who wanted to add breakfast. Isn't this shop directly operated by Atour? I have seen the service of Atour Hotel in Guangzhou before, and the service is not so bad. Could it be that I went to a franchise store! The experience is too bad and will not come again
Original TextTranslated by Google
Response from Property: Dear Duoyou: I am really sorry for the unpleasant experience during the stay. The photos of the hotel are all taken on the spot. The partners in the lobby will prepare heart-warming tea and iced fruit tea every day. The breakfast in the restaurant is matched with nutritious whole grains. The Chinese restaurant is on the 2nd floor of the hotel. The meal time is: in the morning: 7:00-10:30. We have notified the relevant departments to rectify the problems you have reported back, so that the guests have a pleasant stay. Looking forward to your next stay, I wish you a happy life and smooth work.
Zhixihuanshuijueoo
Superior Queen Room
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jan 5, 2023
Facilities: The facilities of the hotel are relatively smart and youthful, and the style is in line with the preferences of young people. Hygiene: Hygiene is really nothing to say, out of 10! ! ! Environment: The environment is also very good, very satisfied Service: The service is very considerate, the young ladies at the front desk are very nice~ and they will give us warm mineral water, super nice! (Forgive my lack of words, but I really like this hotel, and I will definitely choose this hotel when I come here for business trips in the future!!)
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, praise and support to Dodo. Your five-star praise is our fuel, with which we can fly farther and higher. Atour will continue to innovate and improve to provide the best and warmest fourth space for people on the road.