Intersection of Changqing Road and Guangshen Road, Chang'an Town, Dongguan, Guangdong, 523841, ChinaView Hotel Details
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Chang an Hotel Guest Reviews
4.4/5
372 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(372)
Positive reviews(353)
Reviews with photos/video(34)
Classy environment(23)
Well decorated(11)
Convenient parking(11)
Delicious breakfast(10)
Convenient for shopping(9)
Friendly front desk staff(8)
Near shopping area(7)
Strange smell in room(5)
Negative reviews(19)
Gary
Superior Queen Room
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on Mar 8, 2024
It has been years since my last stay. This time it was perfect. The room was huge, bathroom was huge with separate shower and bathtub. hot water and pressure are good. Carpet looks new, soft and clean. Mattress, pillow and quilt was clean and comfy. Cigarettes smell is unavoidable, it has blend into the room. It is acceptable for me.
Breakfast was plentiful, I can find what I need every morning.
The hotel is located next to a mall in the city center.
Although the outlook looks a bit tired but the room are comfortable.
Will stay for my next trip.
6/20
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved and will continue to work hard to prepare for your return at any time.
Guest User
Superior Queen Room
Stayed in Oct 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Nov 29, 2024
very convenient, it close to a mall that available variety foods and drinks
Response from Property: Thank you very much for your support and recognition of the hotel in all aspects. It is a pity that we could not receive your five-star praise. Everything we do is only to bring a different holiday experience to each guest. Seeing your satisfaction and affirmation , we are really touched, we will continue to work hard and be ready for you to come back at any time.
Guest User
Superior Queen Room
Stayed in Jan 2024
Travel with friends
35 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Well located established hotel. Even has a pickup & ticketing counter for travel cross border to Hong Kong International Airport.
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Ability
Superior 2-bed Room
Stayed in Feb 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Everything in the hotel was perfect and the customer service are so caring I will go there next time
Response from Property: Dear guest, thank you for your recognition of us. Every bit of our guest's needs is the direction we sincerely strive for. We will definitely work harder to create a five-star level, and look forward to providing you with more perfect service for your next trip.
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 3, 2024
It was really good
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力,相信我們一定會做的更好!感謝一直的支持!祝順安!
Kais life
Superior Queen Room
Stayed in Aug 2022
Travel with friends
45 review
5.0/5
Outstanding
Posted on Sep 18, 2022
I recommend it
Response from Property: Thank you for your recognition of Dongguan Changan Hotel. We are very encouraged by this. We have praised and encouraged the staff you mentioned for their excellent service and are committed to providing guests with the most considerate service and the warmest care!
Guest User
Superior Queen Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Convenient transportation. There is a large shopping mall next to the hotel. The hotel environment and hygiene are beautiful and comfortable, with complete facilities. The front desk service attitude is very good. The room was upgraded. The room must be praised. This hotel is an old hotel, but the lobby is very beautiful and worthy of everyone's trust.
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Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Anonymous User
Superior Queen Room
Stayed in Feb 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Mar 19, 2024
The room is spacious and the breakfast is delicious😋.
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. We look forward to your five-point praise!
Kwai Fun Elsa
Superior 2-bed Room
Stayed in Nov 2023
Travel with friends
25 review
3.5/5
Posted on Dec 17, 2023
The lobby is grand, but the corridor lights in the room are dim and it feels very shabby. The room is okay and the breakfast is good.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing and staying at Dongguan Changan Hotel! At the same time, thank you very much for sharing your accommodation experience with us. We will continue to maintain and improve the service system and strive to make every guest feel at home. We look forward to your visit again and receiving your five-point praise!
Guest User
Superior Queen Room
Stayed in Feb 2024
Business travelers
1 review
1.7/5
Posted on Mar 26, 2024
The only thing is that the service is average, nothing to complain about.
The room I was given on the seventh floor at first smelled too bad, the kind of suffocating smell that someone has been smoking in for years. Later, I was moved to the ninth floor. When I lay on the bed, I felt itchy and unclean. When I slept at night, the door and window made a creaking sound from time to time, and it was so noisy that I couldn't sleep at night. The faucet switch in the bathroom was broken, and the towel was brown instead of white. I felt uneasy and didn't dare to use it. I didn't expect that the shirt was hung on the hanger, and the hanger also felt furry for many years. In short, it was unclean and noisy, and I will never stay here again.
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Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more perfect. Welcome to visit us again.
M.Mxiao
Superior Queen Room
Stayed in Aug 2023
Family
12 review
5.0/5
Outstanding
Posted on Sep 25, 2023
The old Star Star Hotel has five-star service and grand decoration. The price is affordable. If it were a few years ago, you would definitely not be able to live at this price.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Duijiudangge,renshengjihe
Superior Queen Room
Stayed in Jan 2024
Business travelers
32 review
4.0/5
Very Good
Posted on Mar 8, 2024
A well-established hotel with a moderate location! The room was clean and tidy, the attitude of the waiters was very good, and the surrounding transportation is very convenient. It is also convenient for shopping and eating nearby!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again and a five-star praise!
Guest User
Superior 2-bed Room
Stayed in Jan 2024
Family
18 review
4.5/5
Great
Posted on Feb 22, 2024
Overall it's good, pretty good, but there are too few varieties for breakfast. Everything else is good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Guest User
Superior Queen Room
Stayed in Jan 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 4, 2024
The service attitude of the hotel staff is very good, the view outside the window is wide and quiet, and the hotel design has the characteristics of old Dongguan, which is worth choosing.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Anonymous User
Superior Queen Room
Stayed in Dec 2023
Business travelers
120 review
3.2/5
Posted on Jan 26, 2024
It's so cold. I don't know if it's because there's no heating or air conditioning. Anyway, I probably won't stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you sincerely for your valuable opinions. We will pay more attention to the details in this area. Our store can add a heater for you to keep warm. If necessary, you can contact the front desk at any time to help you deliver it to your room. For your next visit, we Will do better!