Anonymous User
May 15, 2024
Ctrip checked the free room upgrade. After arriving at night, we were told that there was no room available for upgrade because it was full. After we checked in, another guest next to us said, "My room is too small, change me to another one." The front desk took care of it... The air conditioner made a strange noise all night. It started to make noises at around 1 a.m. and lasted until the early morning. I don't know if there are fleas or mites on the sheets and quilts. I felt itchy all over... I didn't sleep all night. I thought my husband was asleep, so I was too lazy to change rooms in the middle of the night. I reported it to the front desk in the morning. They asked directly: Did you give us feedback last night? If you did, we actually provide earplugs. To be honest, there are many types of breakfast, which is a good experience. Although it is the same group, I will continue to stay at the All Seasons next time.
Original TextTranslation provided by Google