Xiaozhuliuliu
January 7, 2024
Accompanying family members to join the association meeting and dinner at the hotel.
The price is indeed relatively cheap, so I don’t have too many expectations.
The hotel is also an older hotel, with complete facilities, but they are quite old, there is not that much passenger flow, and the wellness area is also locked.
Guest room: The facilities in the room are very old, and many of the wood veneers are peeling paint. It should not be something that can be solved by maintenance. It is normal for the walls to peel. The room is not soundproof. I went to bed in the morning. I could clearly hear people talking when I opened the door next door. I could see the dust accumulated on the TV frame. I washed my child's hair at night and found that the hair dryer was broken. Fortunately, I called The front desk arranged to send one.
Chinese restaurant morning tea: Most of them are semi-finished products, some of them are attractive in appearance, but the taste is average and the price is not cheap. However, the hotel's morning tea does not have a discount for in-house guests. I have been to so many hotels, and this is the first time I have encountered this.
Service: From concierge at the door, to reception at the front desk, to morning tea in the Chinese restaurant. Not even basic greeting service. Especially the foremen, supervisors, managers and other managers in black clothes, watching the guests passing by and chatting.
There is no basic greeting, and it feels like a "love it or not" attitude (the morning tea service in the Chinese restaurant is written in the specific process of Dianping)
Returning to the price of the room itself, it may be that the price is relatively favorable, so you can't have too many expectations for the hotel. But it’s just a one-time trip. I hope the hotel management can pay attention to the service problems. Although the hardware cannot be changed, the service can be.
But if you stay at a budget hotel at the same price, the front desk service will be much better.
The overall feeling is 3.5 points
Original TextTranslation provided by Google