Building B, No. 156 South Kangle Road, Houjie Town, Dongguan, Guangdong, ChinaView Hotel Details
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1 night
Xingcheng Hotel Guest Reviews
4.5/5
Good
182 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(182)
Positive reviews(177)
Reviews with photos/video(9)
Classy environment(15)
Easy to get around(11)
Close to metro(9)
Delicious breakfast(8)
Friendly front desk staff(6)
Stayed multiple times(5)
Perfect for business trips(4)
Large rooms(4)
Negative reviews(5)
Guest User
Queen Room
Stayed in Aug 2023
Solo travelers
26 review
5.0/5
Outstanding
Posted on Sep 2, 2023
Great hotel with a convenient location and friendly staff! Located close to shopping malls and plenty of food options.
Response from Property: Thank you so much for your time to review us so positively.Glad you had amazing time with us and hope you will come back again soon to ibis hotel.
Haruka
Queen Room
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 17, 2024
very nice!!
Response from Property: Thank you for staying with us;Have a nice everyday.We look forward to your coming again!
Sol
Queen Room
Stayed in Jan 2024
Travel with friends
9 review
2.5/5
Posted on Mar 17, 2024
I arrived at the hotel almost at midnight, the staff did not speak English but there were no problems because they were friendly at first. As soon as I got to my room the WIFI was not working, I had told them about the problem and a partial solution was to use the WIFI in another room (not the next one but the one on the floor below) the connection was slow but the next day they promised to solve the problem, I rested because it was already too late
The next day I had the same problem and I asked them to change my room because I needed WIFI to work but they told me that since I had already stayed one night they couldn't change me so I was connected for a few days at the entrance door of the room. room trying to have good connection (very uncomfortable) all the devices that I left.
In conclusion, the price is good for the room (facilities) but I think the WIFI is random, you could get something good or something bad like me.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that you did not have a perfect experience during your stay. We will resolutely investigate and improve the issues you raised. At the same time, we will increase our service training, hoping to use better services to welcome everyone who comes. Hotel guests, we also sincerely invite you to come back and experience it again, we will not let you down. At the same time, we have a convenient free self-service laundry room, gym, and exquisite buffet breakfast on the second floor. The surrounding area is very convenient for eating and entertainment. I hope you can come again!