True go hotel

Nice hotel. Newly opened hotel. The bed is clean and well-planned. There is a balcony where you can drink and smoke.

Convenient transportation, new facilities, refrigerators and other appliances. Like it. Like the raccoon service.

The room is spacious and well decorated. The front desk service is also very good. There is a small refrigerator in the room, which is very friendly for summer.

The front desk was very polite, answered all my questions, had a smile on his face, and even helped to upgrade the room. The front desk reminded me that there are renovations and it will be a bit noisy at 8 o'clock every morning. There was a slight smell when entering the room. The smell dissipated after turning on the air conditioner for a while. There is no phone in the room so you can find the front desk. To find the front desk, you must take the elevator downstairs.

No matter when and where, the front desk can always provide timely and thoughtful help. The front desk raccoon's service is meticulous, from check-in to check-out, every detail is handled just right.

I felt very good last time, so I will continue to stay. I am very satisfied with the furnishings, the hardness of the bed, the sofa, etc. of the hotel room. The hotel is very generous. In addition to giving away 2 bottles of mineral water, they also gave away Coke and Sprite. There are 2 points that I hope the hotel will pay attention to and improve: 1. There are too few staff for breakfast. There are many guests dining that day. It takes a long time to cook noodles and omelettes. It is recommended that the hotel add staff during the morning rush hour. 2. On that day I was blocked by the hotel supplier's truck for more than ten minutes and could not leave the hotel (as shown in the photo). When I checked out, I found the truck. At that time, I told the front desk guy that I could wait for three to five minutes and told him that I was waiting in the car, but after five minutes , the truck did not move. I went back to the hotel and asked how long I had to wait. The guy said I had to wait a little longer. After waiting for more than ten minutes, I really couldn't stand it anymore. I went into the hotel again and found that the guy was communicating with another staff member. Seeing that I was very anxious, he asked me to move the stone pier from the pedestrian entrance of the main entrance of the hotel and drive out! I was shocked and helpless at the time. I could have gotten out by asking the truck driver to move the truck a little, but I ended up having to move the stone pillars myself and get out through the pedestrian entrance! This is actually a small matter, the staff should have actively coordinated and helped the guests solve the problem, but they did the exact opposite, leaving the guests waiting for more than ten minutes. I think this is very wrong, and I hope the hotel will strengthen its training.