Home2 Suites by Hilton Hotels in Dongguan

Great place to stay. Friendly staff, they speak English too. The area is perfect. Walking distance from a huge shopping mall and several others around. More shops nearby too. They have a basketball court right there, just outside the hotel grounds. Very entertaining.

Impressive service, sincere staff！ This is the first time I stay in here and I already fell in love with this hotel！Service at its best！ Staff in FO part by jackson were so nice, patient and friendly. Despite the long waiting line, staff still showed a great attitude and started some sincere small talks with every visitor. Big salute to best service ever seen. Dinner Buffet in Cafe, honestly, not the most delicious one, but the overall service in the restaurant was so outstanding. Staff here are welcoming, polite and professional. When some dishes were sold out, they usually refilled it with speed. And staff here were so active and willing to help. Don't have to say anything, they already approached to you and offered helps. Thanks to all the staff in cafe, didn't miss a single greetings or goodbyes. Loved it, so heart-warming. Plus, a little food quality related accident happened in the breakfast buffet. Staff deal with it immediately and seriously. I don't remember to ask your name, but I really appreciate your service and how you make sure everything settled down. Great thanks to you,Positive energy from staff shaped a chill and relaxing atmosphere here. The stay was so enjoyable and unforgettable. Recommended to family stay👍👍👍Will visit again in the future, hoping that I could surprise my parents in the next stay:)

Recently renovated and they have done a great job - especially the lobby and restaurant. The rooms are large and well equipped but they are very mean with the tea/coffee giving just 1 small coffee sachet (enough for half a cup) but providing 2 cups. However, they are happy to send extra but in the standard of hotel you should not need to ask. RIP the mini bar - they used to have a great mini bar with snacks, wine/beer etc. Now it is a fridge with a couple of bottle of soft drinks. On the subject of alcohol - the old Carmens bar which had several pool tables and a relaxed atmosphere - has now closed and replaced with what is intended to be a lobby bar but looks more like a bottle museum. The lighting is way too bright for a bar - it's pretty much floodlight so if you want a nice cozy relaxing drink forget it. They have a trolley full of great booze tucked away in the side room - various spirits, liqueurs. They need to set them up on the virtually empty shelves and at least try and make it look like bar. Final gripe is the staff in this brilliantly lit bar have zero interest in what they are doing. Not a single smile or any expression of anything on both evenings I was there. Just a blank stare then back to the phone screen. The breakfast was excellent as were the staff - very helpful and smiley. Front desk were also great. However, to be considered of a International standard (they plan to join a major chain soon) they really need to improve spoken English

This is the fourth time I’ve stayed at this hotel. Great location in Dongguan with one of the best pools in the city. The breakfast and hotel restaurant are decent quality as well.

It’s exactly opposite the exhibition Center which is the most important factor. The rooms were clean. Bed sheets towels everything was clean. No option or vegetarian breakfast was a bad thing. Staff was very accommodating even if they did or did not speak English. If you’re coming for the exhibition, I don’t think any option gets better than this hotel.

James echo service best will be back

The first time I stayed at this hotel, it was very convenient to come here for a business trip. I can basically walk here on a business trip, and the appearance of the hotel looks very stylish at night, the room is clean and hygienic, and the staff sent us welcome fruits. When I checked in, the young lady at the front desk gave us tea. The service was very good. The front desk checked in quickly. She also helped me take my luggage to the room. I saw that the hotel has a rich history. The sofa and bedding materials are of good quality. There is also a professional gym facilities on the fourth floor of the hotel. It is comparable to a professional gym. There is a laundry room on the fourth floor. It is very clean and bright. The clothes can be dried directly after washing, or you can use a hanger to dry directly in the laundry room. There is also a rest area next to the laundry room. It’s very comfortable to watch the TV when you wait for the clothes. The room is small and smart. It is also very good in all aspects. The sofa is very comfortable. The place where I used to travel was very close. The traffic was very convenient. There was a free late night bowl of noodles on the first floor at night. The taste is still quite good. I can just eat something when I come back from busy at night. Overall, it is cost-effective and worth recommending! 👍👍 Hygiene: 👍

The receptionist, Ms Tse is so nice and polite. The room is cosy and big. There are many restaurants in the downstairs s Plaza and will have a new supermarket soon. And of the big supermaket and night market is located the back street of hotel. The swimming pool is requested to the guests to wear swimming cap. I had a wonderful time in this hotel.