Centro Capital Doha

Centro Capital Doha Reviews

Centro Capital Doha

Al Jazeera St, Doha, QatarView Hotel Details
Centro Capital Doha
Centro Capital DohaCentro Capital DohaCentro Capital Doha
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Centro Capital Doha Guest Reviews

4.2/5
Very Good
48 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All Reviews(48)
Positive reviews(45)
Reviews with photos/video(3)
Friendly owner(3)
Negative reviews(3)
Lina
Centro Room - Queen Bed
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on Jun 10, 2024
The room was very small but the location of the hotel was great
Response from Property: Dear Lina,Thank you for your positive review on Trip.comIt gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests.I am certain that the whole team looks forward to having the opportunity to welcome you back here at Centro Capital Doha.Warmest RegardsErik GulutaCluster General Manager
Riyaz
Centro Room - Queen Bed
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 13, 2024
Excellent service and the staffs were very helpful. Dinning area is more than enough and food was amazing.
Response from Property: Dear Riyaz,Thank you very much for your review on Trip.comI am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Centro Capital Doha.Warmest RegardsErik GulutaCluster General Manager
Anonymous User
Centro Room - Twin Beds
Stayed in Feb 2024
Family
25 review
5.0/5
Outstanding
Posted on Feb 18, 2024
best place best view excellent!!! will come here again soon
Response from Property: Dear Anonymous User,Thank you for sharing your feedback on Trip.comIt is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Warmest RegardsErik GulutaCluster General Manager
wdm3932
Centro Room - Queen Bed
Stayed in Jun 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The service is very good. They helped me to call a taxi and exchange cash if I couldn't pay by credit card. They actively introduced the breakfast varieties, etc.
Original TextTranslated by Google
Response from Property: Dear wdm3932,Thank you for your positive review on C trip.It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests.I am certain that the whole team looks forward to having the opportunity to welcome you back here at Centro Capital Doha.Warmest RegardsErik GulutaCluster General Manager
Guest User
Centro Room - Twin Beds
Stayed in Mar 2024
Couples
2 review
4.7/5
Amazing
Posted on Mar 10, 2024
The hotel is excellent, the services are close, the reception and staff are excellent, and the prices are reasonable. I have lived in the hotel for many years, and I thank Brother Abdo for his good trea**ent.
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you for sharing your feedback on Trip.comI truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Warmest RegardsErik GulutaCluster General Manager
Guest User
Centro Room - Twin Beds
Stayed in Apr 2024
Friends
1 review
3.2/5
Posted on Apr 15, 2024
The air conditioner broke down
Original TextTranslated by Google
Response from Property: Dear Guest User,Thank you for sharing your feedback on Trip.comIt was truly a pleasure to serve you. I am glad that the accommodations and services were to your likings as complete satisfaction is our goal Centro Capital Doha by Rotana. Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments and suggestions we receive are taken seriously.Once again thank you so much for sharing with us your valuable feedback. My team and I look forward to be of continued service and hope to welcome you back in the very near future.Warmest RegardsErik GulutaCluster General Manager
Guest User
Centro Room - Queen Bed
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 24, 2024
Warm service, clean and quiet
Original TextTranslated by Google
Response from Property: Dear Guest User,Thank you for sharing your feedback on Trip.comIt is truly a pleasure to read how fantastic your visit was at Centro Capital Doha. Thank you for all your kind comments and I look forward to welcoming you again in the future.Warmest RegardsErik GulutaCluster General Manager
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Very welcoming. The whole staff from the front desk to room service is very kind, helpful and hospitable. Also visited the bar, which was so cozy. They were quick with the lost and found process, i was able to recover my belongings with no hassle. Big thanks to the team for everything!
Guest User
Stayed in May 2024
Couples
0 review
5.0/5
Outstanding
Posted on May 26, 2024
It’s a one of the best hotel in the city with amazing team . Had lunch at the main restaurant which worth for money . All the service crew and chef and very kind and attentive. I highly recommend this place if you like to relax on your daily routine. Thanks to Aji F&B Manager for his hospitality and service. We definitely recommend to everyone who loves the restaurant and staycation.
Guest User
Stayed in May 2024
Couples
0 review
5.0/5
Outstanding
Posted on May 17, 2024
5 star treatment is in their DNA! I’m back at CENTRO Capital Hotel in Doha. Back to familiar faces who treat us like family back to a place where I feel safe where everyone is known back to exciting and happy staff. When I returned the GM Amr said “welcome home” it is home!! I’m touched by the staff Mariana, Evy, Fatma, Safa, Imran, Habib, Faizal, security staff, Anastasia, Mutia, Micheal, Malshan, Santosh, Asha and many others of the names I have to mention that text box has no space 😁😁
Nomad41920696822
Stayed in Apr 2024
Solo travelers
5.0/5
Outstanding
Posted on Apr 24, 2024
Exceptional service from Aasha the captain of food and beverage during my stay! She was the incredibly attentive and I appreciate the fact that she make wonderful ice coffee with almond milk and tried to make my stay more than comfortable, thank you so much aasha and I highly recommend the c.taste for breakfast @59/-. She told me to give feedback in gmail but I forgot so i am give my feedback over here. But sorry to say from other staff i am really unhappy
180saifs
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 23, 2024
I had a pleasant stay in the hotel. Super friendly and helpful staff, fair room rates, and amazing breakfast buffet. Free parking is available as it's mentioned, very smooth check-in, check-out. It is located in the heart of the city of Doha.
Response from Property: Dear 180saifs, Thank you for sharing your feedback on Tripadvisor. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Warmest Regards Erik Guluta Cluster General Manager
AraYAlex
Stayed in Mar 2024
Business travelers
2.0/5
Posted on Mar 27, 2024
Infra from the years '90. This hotel really needs a full refurbishing. Looks very very old. Outdated furniture, rooms , the bathroom is very old. I saw 1* hotels looks better than this one. The staff is trying their best. But when the hotels look like this is mission impossible.
Response from Property: Dear @Lex, Thank you for sharing your feedback on TripAdvisor. It was truly a pleasure to serve you. I am glad that the accommodations and services were to your likings as complete satisfaction is our goal Centro Capital Doha by Rotana. Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments and suggestions we receive are taken seriously. Once again thank you so much for sharing with us your valuable feedback. My team and I look forward to be of continued service and hope to welcome you back in the very near future. Warmest Regards Erik Guluta Cluster General Manager
Guest User
Stayed in Mar 2024
Other
0 review
4.0/5
Very Good
Posted on Mar 11, 2024
Excellent stay at Centro Capital. I was greeted at my arrival by a very friendly staff at the check-in (I had checked in online), which was very fast and efficient. The room was spacious and clean, the bathroom a bit small but the most important part, the shower box, was instead quite big. I don't mind saving space for the shower, especially since I am 194 cm... I dined in only the night of my arrival but had an excellent dinner. Loved the chicken byriani! Same for breakfast, only one time, but the buffet was amazing, you had everything you wanted. My only problem was with my neighboors in the adjacent room that would come back very late at night (3-4am) and put music on and being very loud. But that should not reflect on the hotel at all. I banged on the wall each time and they quieted down. The location is excellent, a 10' walk from the Bin Mahmoud metro station (gold line), which in one stop takes you to to Msheireb station where you can change to other metro lines and are at the entrance of Souk Wakif. Overall a great experience and I would definitely go back there.
Response from Property: Dear Massimo Oriani, Thank you for sharing your feedback on TripAdvisor. It was truly a pleasure to serve you. I am glad that the accommodations and services were to your likings as complete satisfaction is our goal Centro Capital Doha by Rotana. Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments and suggestions we receive are taken seriously. Once again thank you so much for sharing with us your valuable feedback. My team and I look forward to be of continued service and hope to welcome you back in the very near future. Warmest Regards Erik Guluta Cluster General Manager
Guest User
Stayed in Mar 2024
Business travelers
0 review
1.0/5
Posted on Mar 1, 2024
Very bad hotel, old infra, lying customer service, late service, fake smiles, and promises. Never again. Worth mentioning that there's no management and no one can make a decision, even the decision of extending my stay for one more night due to business reasons cannot be resolved. Unbelievable and unworthy.