Marsa Malaz Kempinski, The Pearl - Doha

Marsa Malaz Kempinski, The Pearl - Doha Reviews

Marsa Malaz Kempinski, The Pearl - Doha

The Pearl - Doha Costa Malaz Bay, Marina Drive, Doha, QatarView Hotel Details
Marsa Malaz Kempinski, The Pearl - Doha
Marsa Malaz Kempinski, The Pearl - DohaMarsa Malaz Kempinski, The Pearl - DohaMarsa Malaz Kempinski, The Pearl - Doha
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Marsa Malaz Kempinski, The Pearl - Doha Guest Reviews

4.4/5
Very Good
48 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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Positive reviews(48)
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TRAVEL HAVEN LTD
Deluxe Room With Pool View Non Smoking
Stayed in 2024年9月
Business travelers
3 review
5.0/5
Outstanding
Posted on 2024年9月17日
IT WAS ALL AMAZING. FROM THE HOTEL FACILITIES TO WELL TRAINED AND PROFESSIONAL STAFF
Response from Property: Dear Travel Haven LTD, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your experience on your personal trip.com blog. It is always a pleasure to read what an exquisite experience our guests had with us and on behalf of the entire Marsa Malaz team, I look forward to welcoming you back again in the future here with us at the Palace, on The Pearl. Sincerely yours,EM Kerolos Habi
Guest User
Deluxe King Room With Pearl View Non Smoking
Stayed in 2024年2月
Family
4 review
5.0/5
Outstanding
Posted on 2024年3月10日
Service top notch Breakfast was very healthy Room was large But felt abit deserted.
Response from Property: Dear Guest User,Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your experience on your personal trip.com blog. It is always a pleasure to read what an exquisite experience our guests had with us and on behalf of the entire Marsa Malaz team, I look forward to welcoming you back again in the future here with us at the Palace, on The Pearl.Sincerely yours,EM Kerolos Habib
Mohammed Moaaz
Deluxe King Room With Pearl View Non Smoking
Stayed in 2024年3月
Couples
2 review
5.0/5
Outstanding
Posted on 2024年5月22日
Lovely hotel. Great Value for money. Brilliant location.
Response from Property: Dear Mohammed Moaaz,Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your experience on your personal trip.com blog. It is always a pleasure to read what an exquisite experience our guests had with us and on behalf of the entire Marsa Malaz team, I look forward to welcoming you back again in the future here with us at the Palace, on The Pearl.Sincerely yours,EM Kerolos Habib
Okawash
Deluxe King Room With Pearl View Non Smoking
Stayed in 2024年6月
Family
3 review
5.0/5
Outstanding
Posted on 2024年6月18日
It was amazing stay
Response from Property: Dear Okawash,Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your experience on your personal trip.com blog. It is always a pleasure to read what an exquisite experience our guests had with us and on behalf of the entire Marsa Malaz team, I look forward to welcoming you back again in the future here with us at the Palace, on The Pearl.Sincerely yours,EM Kerolos Habib
Adnan
Deluxe Twin Room with Pearl View
Stayed in 2022年7月
Family
15 review
5.0/5
Outstanding
Posted on 2022年7月18日
🥰 very nice hotel 🏨
Response from Property: Dear _GG423352****,Greetings from Marsa Malaz Kempinski, The Pearl – Doha and thank you for taking the time to give us your feedback on your personal trip.com blog. It is always a great pleasure hearing what an exquisite experience our guests had with us and delighted to read that you had an overall great experience at our resort. We look forward to your return for yet another luxurious stay on your next visit to Qatar here with us at your ‘’Home Away from Home’’ at the Palace. Sincerely yours, Karim Tayach Cluster General Manager
Adrian Alejandro
Deluxe King Room With Pearl View Non Smoking
Stayed in 2024年8月
Family
6 review
5.0/5
Outstanding
Posted on 2024年11月3日
It was an excellent hotel for a family vacation with all the amenities and excellent service, and the scenery is also great.
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Guest User
Deluxe King Room With Pearl View Non Smoking
Stayed in 2024年5月
Couples
3 review
5.0/5
Outstanding
Posted on 2024年5月24日
Incroyable
Translate
Response from Property: Dear Guest User,Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your experience on your personal trip.com blog. It is always a pleasure to read what an exquisite experience our guests had with us and on behalf of the entire Marsa Malaz team, I look forward to welcoming you back again in the future here with us at the Palace, on The Pearl.Sincerely yours,EM Kerolos Habib
aleli C
Stayed in 2024年9月
Travel with friends
5.0/5
Outstanding
Posted on 2024年9月28日
Unforgettable experience at Public House American restaurant in Marsa Malaz Kempinski. Ditya was the one who served us and who gave her passion to doing her job. I appreciate how she checks our needs. This was my fourth dine-in, but this time its more special since Im with my close friends whome I invited to try the place and especially the food. Indeed, they are happy with the service and food and planned to come back next time for dinner.
Response from Property: Dear Alelic2024, Greetings from Marsa Malaz Kempinski, the Pearl – Doha! Thank you for sharing your experience and rating us on your TripAdvisor blog. It is always a pleasure to read about the exquisite dining experience our guests had with us. Thank you for particularly recognizing our colleague, Ditya. Rest assured that I will share your great reviews with her and with the entire team. On behalf of the Marsa Malaz Kempinski team, we look forward to welcoming you back to our Palace on The Pearl. Sincerely yours, EAM Kerolos Habib
rachacrosstheworld
Stayed in 2024年9月
Family
5.0/5
Outstanding
Posted on 2024年9月28日
This place really is the height of luxury. There’s nothing they won’t do for you. Went in September, off season, and was fairly reasonable for bed and breakfast at about £200 a night. The staff were the most attentive, as soon as we walked in we were given cold water. The room was huge, clean, had lots of amenities. We had sweet treats waiting for us inside and we had fresh bowls of fruit sometimes left in our room. The pool/beach area is great, so many loungers (and no one was selfish lol), the beach even has an inflatable area which was free to use. You’re given beach towels and an ice box of drinks and the staff will take it for you to your seats. A range of restaurants, I only ate at ‘Public House’ which was lovely but slightly expensive. The breakfast buffet was outstanding, a mix of authentic middle eastern and western food. The only issue I had was that I emailed ahead of time asking for a room with 2 beds and I was travelling with my brother and we won’t be sharing a bed. However when we arrived they only had king size beds available, they were very accommodating and delivered a foldable lounge bed, but that meant one of us was in the giant king size and someone had to be in the smaller not so nice bed. All in all a fabulous stay, would stay again.
Response from Property: Dear rachacrosstheworld, Greetings from Marsa Malaz Kempinski, the Pearl – Doha! Thank you for sharing your experience and rating us on your TripAdvisor blog. We are thrilled to know that you experienced the height of luxury during your stay and appreciated the attentiveness of our staff and the genuine care provided during your stay. It’s always our aim to ensure every guest feels pampered and cared for and we’re glad that our pool and beach services, as well as our dining options, contributed to your memorable visit. We value your feedback as it helps us improve our services. We apologize for any issues you've encountered and assure you that we are addressing your comments with our team. Once again, we appreciate your valuable feedback. On behalf of the Marsa Malaz Kempinski team, we hope that we have the opportunity to welcome you back soon for an improved experience. Sincerely yours, EAM Kerolos Habib
Nursima Y
Stayed in 2024年9月
Family
5.0/5
Outstanding
Posted on 2024年9月28日
The pool and beach facilities are such a good experience with good service like water and very clean towels aldo visited the titan tikes and the ladies were so welcoming and kids friendly. Sarah and Aleli entertained our kids with many activities and this experience went beyond what we expected. Thank you so much for the best luxury experience.
Response from Property: Dear 856nursimay, Greetings from Marsa Malaz Kempinski, the Pearl – Doha! Thank you for sharing your experience and rating us on your TripAdvisor blog. It is always a pleasure to read about the exquisite experience our guests had with us. Your special mention of Aleli and Sara is truly appreciated and I will personally ensure that your kind words are shared with them. Your kind words motivate us to continue delivering exceptional experiences. On behalf of the team at Marsa Malaz Kempinski, we are excited to welcome you back for another wonderful experience at our Palace on The Pearl. Sincerely yours, EAM Kerolos Habib
amera a
Stayed in 2024年9月
Solo travelers
5.0/5
Outstanding
Posted on 2024年9月25日
Service from the beginning till the check out from hotel was wonderful. The Beach is very clean, Smell inside the hotel is very nice The breakfast so good and the staff are kind to serve you Chief Ala’a you deserve 5 stars to the breakfast you made Thank you Marsa Malaz kempiniski for the wonderful hospitality
Response from Property: Dear Amera A, Greetings from Marsa Malaz Kempinski, The Pearl – Doha! Thank you for sharing your experience and rating us on your TripAdvisor blog. I am delighted to read that you were not only impressed with our facilities but also delighted by the exceptional service provided throughout your stay. Your special mention of Chef Alaa is truly appreciated and I will personally ensure that your kind words are shared with him and the entire team. On behalf of the team at Marsa Malaz Kempinski, we are excited to welcome you back for another wonderful experience at our Palace on The Pearl. Sincerely yours, EAM Kerolos Habib
blasalex
Stayed in 2024年8月
Business travelers
5.0/5
Outstanding
Posted on 2024年8月19日
I had a great time at this hotel. I went to Doha for a dinner and was planned to be there for less than 24h but my entire experience was just outstanding. From the moment i arrived i was impressed by the kindness and warm welcome offered by the security girl, the concierge team, and reception man. They were extremelly professional and kind. In few minutes upon arrival, Alina from the Desert Gate Tours organized for me a private desert trip for the next morning managing to contact and secure a private trip with Amr who kindly accommodate my last minute request. The trip with Amr was the highlight of my experience with the hotel. This was another clear indicator of all the perfect details Yazan the GM could handle among his multiple dutties, and at the best level of customer care possible. Sara from the Reception, was very kind and arranged a late check out so i can enjoy the desert trip and make it to the airport on time. The kindness and genuine care, was second to none. I personally wanted to say thank you to Yazan who is managing with great care an amazing team of people who are genuine, kind and happy to make your stay just perfect. I cannot wait to go back, thank you
6/7
Response from Property: Dear blasalex, Greetings from Marsa Malaz Kempinski, The Pearl – Doha! Thank you for sharing your experience and rating us on your personal TripAdvisor blog. It is always a pleasure to read what an amazing experience our guests had with us. Glad to know that our genuine care and comfort were felt throughout your entire stay and thank you for particularly recognizing our colleagues, Sara and our General Manager, Mr. Yazan. On behalf of the Marsa Malaz Kempinski team, I look forward to welcoming you back to our Palace on The Pearl. Sincerely yours, EAM Kerolos Habib
諏佐
Stayed in 2024年7月
Travel with friends
5.0/5
Outstanding
Posted on 2024年7月14日
I came from Japan, and the hotel is of very high quality in everything: the rooms, the pool, the private beach, and the breakfast. There are no hotels like this in Japan. The service from the staff was especially excellent, and I met a wonderful chef Toufiq at the breakfast venue. I will definitely come again.
6/11
Response from Property: Dear _B2068XO, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for sharing your recent experience with us on your personal TripAdvisor blog. It is always a pleasure to read what an exquisite experience our guests had with us and thank you for particularly recognizing our colleague, Chef Toufiq . On behalf of the entire Marsa Malaz team, I am excited to welcome you back again for another wonderful experience here with us at the Palace, on The Pearl. Sincerely yours, EM Kerolos Habib
Nicola B
Stayed in 2024年7月
Couples
5.0/5
Outstanding
Posted on 2024年7月15日
The hotel is lovely architecturally, and the decor inside is lovely too, but it is the staff who made this a 5* experience. Without exception, they are all smiling, helpful, friendly and always asking if they can do anything for you. They remember immediately where you like to be by the pool, what you like for breakfast etc. The breakfast was excellent with a wide choice and bevies of helpful staff.
Response from Property: Dear Nicola B, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for sharing your recent stay experience with us on your personal TripAdvisor blog. It is always a pleasure to read what an exquisite experience our guests had with us. On behalf of the entire Marsa Malaz team, I am excited to welcome you back again for another wonderful and enjoyable experience here with us at the Palace, on The Pearl. Sincerely yours, EM Kerolos Habib
Karynglock
Stayed in 2024年7月
Family
3.0/5
Posted on 2024年7月8日
The Pearl development in Doha is wonderful to see and the hotel is very grand with long polished marble corridors and fantastic architecture. During our visit there was what I considered to be a major safety issue with the inflatable water park on the beach. The apparatus is not fully inflated and the velcro holding the set together has come apart in many areas. There is no lifeguard on duty during the day. I did bring this to the attention of the GM so I am certain this will be swiftly rectified. For us however we left the hotel feeling rather disappointed with no interest in ever trying the Kempinski brand again.
Response from Property: Dear Karynglock, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your recent experience with us on your personal TripAdvisor blog. Please be assured that your comments are being addressed with my team, in order to look into / understand your concerns further. I am aware that our General Manager has responded to you to convey our apologies and to assure you that the safety and security of our guests are of the utmost importance, and all issues raised are given immediate attention. On behalf of the entire Marsa Malaz team, I hope that we have the opportunity to welcome you back soon for an improved experience here with us at the Palace, on The Pearl. Sincerely yours, EM Kerolos Habib