Guest User
April 1, 2023
Something happened today. I was in the room at 8:30 pm local time. The doorbell rang twice. Before I could open the door, the door was pushed open. Two people in cleaning clothes saw me in the room , I closed the door, I opened the door again, I asked them what was the matter, they said cleaning, I said no need, besides, the room has already been cleaned, why didn’t they come to clean it at 8:30 in the evening, I don’t understand. I went down to the front desk to explain the situation, and the front desk said they would tell their manager. I will come to explain the situation to Ctrip customer service next time. Ctrip customer service also pays special attention to this problem. It was early in the morning in China at that time. With the efforts of Ctrip customer service, the matter was resolved. Thank you very much Ctrip customer service.
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