Dr. Saleh Alkawari
July 14, 2024
amazing hotel in location and best customer service culture, which is noticeable at the doorsteps of hotel entrance by valet parking staff to receptionist and all over the hotel. restaurants and food are second to none. We had our first lunch at the Italian restaurant Sel & Miel , the food and staff are amazing, they surprised us with cake and flowers for our 50th wedding Anniversary and took alot of pictures for us by their Polaroid camera. Special thanks to the best housekeeping ever who surprised us with the setup of our room. we were touched by invitation from Nassira and Huda to have moroccan tea at the lobby bar. I would like to give special thanks to all staff of Lagoon restaurant, Suhila, yasmin, Hatim, Elma, Duwi ,luyoni, and lovely Balaneeis girls who take care of us during our 5 days stays. we definitely will come back and recommend The Ritz Carlton to our friends and family members.