WhereOnEarthIsThabi
June 21, 2024
Lovely hotel with great amenities and good breakfast.
I had an issue with my neighbors trying to enter my hotel room using the connecting door, this was after I received 3 calls at 23:30, the person on the other side wouldn’t say anything. I called reception and they said they’d send security up, no one checked in on me to assure my safety and I found myself checking out at 02:30 in the morning. The receptionist responded by saying they didn’t know who was calling me and that I’d have to check with the next call. The phone do not tell you which room the calls are coming from. After a few attempts from my neighbor to enter my room, I packed and checked out. By the time the receptionist offered another room I was way too uncomfortable to continue my stay (she offered it after checking out and ordering a car).