Best Western Melbourne City
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Melbourne

Best Western Melbourne City

16 Spencer St, Melbourne, Victoria 3000, Australia
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We Price Match
hotel overview picture
Last booked 39 mins ago on our site
Highlights
Sparkling clean
Excellent service
Ideal location
Amenities
Public parking
24-Hour Front Desk
Luggage StorageFree
Bar
Restaurant
Taxi booking service
Wake-Up Call
Wi-Fi in Public AreasFree
All amenities
Property Description
We know one size doesnt always fit all and our charming turn of the century European-style building embraces different experiences in every one of our guest spaces! This 114 bedroom hotel, set across five stories is your quaint inner-city home away from home that offers comfort and convenience all on a cost-effective budget. Pets are welcomed also! Our hotel is located in the free tram zone and a stones-throw away to the Southern Cross Train Station. You will find it so simple to explore the citys favorite sites, shopping, marveled eating and drinking precincts, all the while soaking in the character and culture which is the City of Melbourne. Meet our real and friendly team members, who all enjoy what they do and look forward to meeting you! NOTE: 1.5% surcharge on payments by credit card.
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8.9/10
Very Good
Good location , Good service , Easy to walk around ,very clean
All 252 reviews
Surroundings
Metro: Southern Cross
(350m)
Metro: Flagstaff
(1.3 km)
Airport: Essendon Airport
(22.7 km)
Airport: Melbourne Airport
(24.2 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard King Room
9

Standard King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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Courtyard Room
10

Courtyard Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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Standard Twin Room
10

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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Standard Triple Room
7

Standard Triple Room

3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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Rooftop Apartment
1

Rooftop Apartment

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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King Apartment with Terrace
4

King Apartment with Terrace

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Single Room
6

Single Room

1 Single bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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Shoebox Room
11

Shoebox Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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Guest Reviews

8.9/10
Very Good
252 reviews
Verified Reviews
  • Cleanliness9.1
  • Amenities8.2
  • Location9.2
  • Service8.8
Average for similar properties in Melbourne
Most Mentioned
AI Summary
The reception staff excelled in service, offering friendly, helpful assistance. Guests appreciated the spotless rooms and the convenient, central location near public transport and amenities.
N‍i‍c‍k‍W‍e‍e
July 20, 2025
Clean and nice service. Arrived early in the morning, let me early check in to get the time fresh it and take a rest before start my business day.
D‍r‍.‍ ‍J‍u‍s‍t‍i‍n‍ ‍H‍a‍t‍t
July 16, 2025
The stay was small as I only needed it for one night, but the room itself was also quite small. The room had a single bed on wheels that would move very freely whenever I tried to sit down on it. The bathroom, however, was the most surprising as it was way too small, even for just myself. I noticed the toilet was rather close to the sink, so I tried to sit on the toilet and I physically could not do it because the sink was in the way of my legs. I had to walk sideways into the shower to use it and water was shooting very fast at the wall opposite, so showering was tricky. There is also a lift / elevator that is currently out of commission and pears to being repaired, yet the sign for the other lift appears not to be installed correctly. This is quite the disappointment for a Best Western hotel and the discounted cost of $90 was still too much to pay for what I received. I would possibly tolerate paying $60 - $70 per night for a room like that (at regular price) just because of the location and literally nothing else, but it is not worth the regular cost of well over $100 per night and there are less expensive hotels nearby that provide bigger and better rooms.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 10, 2025
I recently stayed at the Best Western in Melbourne and had a fantastic experience. The location was perfect, with easy access to local attractions and public transport. The room was comfortable and clean, offering all the amenities I needed for a relaxing stay. The staff were incredibly friendly and helpful, making me feel welcome from the moment I arrived. I highly recommend this hotel for anyone visiting Melbourne!
D‍u‍n‍ ‍L‍i‍a‍n‍g
July 12, 2025
The stay was okay. If you just need a place to sleep, it will be perfectly fine.
M‍a‍r‍c‍o‍ ‍P‍o‍l‍o‍ ‍T‍h‍e‍ ‍T‍r‍a‍v‍e‍l‍l‍e‍r
May 29, 2025
This hotel is near the southern cross station which is the destination of the skybus from airport. It’s very convenient to go back and forth to the southern cross station. In CBD, there is a free tram zone in which people have no needa tap on or off their myki card, and the hotel is close to tram stations too. Also, it’s walking distance between the hotel and flinders station/ Lune/ Pidapipó CBD. If you book one day tour, tour guide usually pick you up at Great Southern Hotel, which is next to this hotel. The hotel offers 247 reception. Check-in and Check-out were quick. Body wash and shampoo were provided, but not toothpaste and toothbrush. The room was small but good enough for a person. The room was tidy.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 9, 2025
1. room is very clean 2. very close to city and train station 3. my room 320 is in 4rd floor without window, thus the room is quiet which make me a good sleep. Besides, at the reception desk, Ms Salma is very kind and expert during my check-in, thank you.
K‍w‍a‍n‍d‍o‍n‍g
June 30, 2025
Good location , Good service , Easy to walk around ,very clean
M‍a‍r‍i‍a‍n‍i
April 13, 2025
The hotels staff is kind, they help me to get early check in. The location was great, only a minutes walk to free tram zone (only 5 stop to Finder St Station). Walk for 5 minutes from southern cross station that connect to many destination. A lot of food, grocery store by walk. Very recomended

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking, and Charge, AU$25.00 (approx. NZD 27.34) Daily. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
Breakfast not provided.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$100.00 (approx. NZD 109.36) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 1901
  • Renovated: 2008
  • Number of Rooms: 114
We know one size doesnt always fit all and our charming turn of the century European-style building embraces different experiences in every one of our guest spaces! This 114 bedroom hotel, set across five stories is your quaint inner-city home away from home that offers comfort and convenience all on a cost-effective budget. Pets are welcomed also! Our hotel is located in the free tram zone and a stones-throw away to the Southern Cross Train Station. You will find it so simple to explore the citys favorite sites, shopping, marveled eating and drinking precincts, all the while soaking in the character and culture which is the City of Melbourne. Meet our real and friendly team members, who all enjoy what they do and look forward to meeting you! NOTE: 1.5% surcharge on payments by credit card.

Frequently Asked Questions

What are the check-in and check-out times at Best Western Melbourne City?

The check-in time at Best Western Melbourne City is 15:00 and the check-out time is 11:00.

Does Best Western Melbourne City have a swimming pool?

No, Best Western Melbourne City doesn't have a pool.

Are pets allowed at Best Western Melbourne City?

Unfortunately, pets are not allowed at Best Western Melbourne City.

Does Best Western Melbourne City provide breakfast?

No, Best Western Melbourne City doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast.

How much does it cost to stay at Best Western Melbourne City?

Prices at Best Western Melbourne City are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Best Western Melbourne City?

Essendon Airport is the closest airport to Best Western Melbourne City, and it is about 26 mins from hotel by car (22.7 km).

What is the cancellation policy for Best Western Melbourne City?

The cancellation policy for Best Western Melbourne City varies depending on the type of room and booking conditions.

About This Property

Nearest AirportEssendon Airport
Distance to Airport22.69KM
Nearest Train StationFlinders Street Railway Station
Distance to Train Station1.27KM
Nearest Metro StationSouthern Cross
Distance to Metro Station0.35KM
Average Price FromNZD229
Hotel Star Rating3