Best Western Melbourne City
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Melbourne

Best Western Melbourne City

16 Spencer St, Melbourne, Victoria 3000, Australia
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We know one size doesnt always fit all and our charming turn of the century European-style building embraces different experiences in every one of our guest spaces! This 114 bedroom hotel, set across five stories is your quaint inner-city home away from home that offers comfort and convenience all on a cost-effective budget. Pets are welcomed also! Our hotel is located in the free tram zone and a stones-throw away to the Southern Cross Train Station. You will find it so simple to explore the citys favorite sites, shopping, marveled eating and drinking precincts, all the while soaking in the character and culture which is the City of Melbourne. Meet our real and friendly team members, who all enjoy what they do and look forward to meeting you! NOTE: 1.5% surcharge on payments by credit card.Show More
We Price Match
hotel overview picture
Last booked 14 hrs ago
Highlights
Sparkling clean
Excellent service
Parking available
Pets welcome
Ideal location
Amenities
Public Parking
24-Hour Front Desk
Luggage StorageFree
Bar
Restaurant
Taxi booking service
Wake-Up Call
Wi-Fi in Public AreasFree
All Amenities
Property Description
We know one size doesnt always fit all and our charming turn of the century European-style building embraces different experiences in every one of our guest spaces! This 114 bedroom hotel, set across five stories is your quaint inner-city home away from home that offers comfort and convenience all on a cost-effective budget. Pets are welcomed also! Our hotel is located in the free tram zone and a stones-throw away to the Southern Cross Train Station. You will find it so simple to explore the citys favorite sites, shopping, marveled eating and drinking precincts, all the while soaking in the character and culture which is the City of Melbourne. Meet our real and friendly team members, who all enjoy what they do and look forward to meeting you! NOTE: 1.5% surcharge on payments by credit card.
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4.3/5
Very Good
Being in the central area ..many access to nice food outlets and shopping outlets.will come again.
All 186 Reviews
Surroundings
Metro: Southern Cross
(370m)
Metro: Flagstaff
(1.3 km)
Airport: Essendon Airport
(20.9 km)
Airport: Melbourne Airport
(25.8 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Standard King Room
10

Standard King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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Courtyard Room
12

Courtyard Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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Standard Twin Room
5

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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Standard Triple Room
4

Standard Triple Room

3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
Check Availability
Rooftop Apartment
1

Rooftop Apartment

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
Check Availability
King Apartment with Terrace
1

King Apartment with Terrace

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Single Room
5

Single Room

1 Single bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Shoebox Room
10

Shoebox Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
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Hide Room Types

Guest Reviews

4.3/5
Very Good
186 reviews
Verified Reviews
  • Cleanliness4.4
  • Amenities4
  • Location4.5
  • Service4.4
Average for similar properties in Melbourne
Most Mentioned
AI Summary
The reception staff offers exceptional service, providing friendly, helpful, and professional assistance. The location is highly convenient, with easy access to public transportation, attractions, dining, and shopping.
B‍i‍p‍l‍o‍v‍e
June 6, 2024
Hotel room is ambiente and the location is easily accessible to all transportation- trams, metro and buses. Hotel rooms price are decent and service is good. Thank you for the wonderful service. P.S.: View from the room.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 28, 2024
The location was perfect, close to tram service, convenient walking distance and clear pick up and signage for Uber travel throughout the city. The staff were super helpful and friendly. The room when the doors closed was so quiet, sound proof almost! We had a courtyard room access which was great to get fresh air access when needed. Although the room was very small with enough room for a bed and walking space pathway.. it was enough of what we needed as most of our time was spent in the city adventuring. My only downfall was the shower, the head size was BIG, but the heat wasn't enough with constant hot and cold levels of water. Our room was tidy, fresh towels and bed sheets daily.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 28, 2024
clean and simple, room was clean, sheets clean bed was comfortable, large table for working. the only issue was that only one lift was in service creating a delay, but there are also stairs so you are not stuck. reception was friendly and promptly arranged keys and room, checkout was blazing fast.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 18, 2024
Staff of the hotel were very friendly but that was as good as it got. Bathroom was very inadequate in size. We didn’t have anything to sit on in hotel room apart from the bed. Located right next to the train station so very noisy regarding trains both day and night.
A‍l‍p‍h‍a‍r‍d‍ ‍R‍e‍y‍e‍s
June 19, 2024
alright not really all about this reviewer life but considering i spend 10 days i figured id give my experience so yall can decide better. will be sorting my scores thru ff criterias bellow: 1. LOCATION⭐️⭐️⭐️⭐️⭐️: it literally at the edge of the “free tram zone” that Melbourne CBD has. it is one free tram ride away to your postcard landmark, Flinders Station. 5 min walk to Southern Cross for all your out-of-Melbourne trips, including the airport skybusses. Theres a pub in the first floor for food and drinks, a 7/11 round the corner, and a liquor store, pizza, vietnamese restaurant, and a kebab all withinh walking distance. Its practically perfect for its price location-wise. 2. BLDG and AMENITIES: ⭐️⭐️⭐️⭐️ You can tell the bldg is old. Walls were obviously too thin than regular bldgs since I visitied MEL during the winter seasom and was heavily dependent on the heater, which works splendidly! They have a guest laundry room, where for 5AUD, you can get a big load of laundry done. the only downside is it’s literally located in a sort of maze around the back of the building, so if youre like me and you forget ur laundry bag, youre gonna have to parade around like a fashion model dressed by french-japanese model from comme de garscons. I also had an issue with the key access during after-hours entry, both of which, by the grace of the land gods, was solved by another visitor coming in late. Brought up this issue with the Staff and they were more than happy to fix the card! apparently my room specifically, 219, has issues in their system or whatever. which brings me to my next criterion. The hotel shares a common hallway to a Thai massage parlor (which gets you a free discount coupon) and a bar/pub/diner thats open from early breakfast til late in the night. no bellhop though so youll have to carry your luggage all by your lonesome! 2.5 ROOM ⭐️⭐️⭐️⭐️⭐️: As said before the room was pretty cold if you dont turn on the heater. But it was extremely clean! the bathroom was neat and hot water available 24/7 (some airbnbs could never), and there’s single room necessities like a water boiler, a tiny fridge, and a big and powerful hair dryer. all of which work perfectly. they stop by every morning to ask if you want your towels replaced (if your privacy sign is up) and clean the room per request. 3. STAFF: ⭐️⭐️⭐️⭐️⭐️amazing and super nice! and cheerful! i already interacted with them since i accidentally canceled my reservation due to misunderstandings and had spent some change calling from overseas. they were easy to talk to and very understanding. That wouldve been 600usd wasted! They answered all my questions about the city, tips, and guides and all other inquiries. overall: my stay was amazing and definitely felt safe leaving my personal belongings while i went about traipsing around melbourne and surrounding land and shore marks. def recommend for a solo traveler traveling light!
R‍a‍t‍h‍a
June 11, 2024
Generally, the hotel was very good and the location was very convenient. Everything was to my satisfaction. The only small dissatisfaction was that when the room was cleaned, the floor was not vacuumed. Otherwise, all good.
F‍l‍y‍n‍n‍ ‍G
June 10, 2024
Very nice lil place! Friendly reception staff, clean bathroom and amenities provided were in good nick. Location is on the bottom left edge of the central business district, in the free transit zone which was mighty helpful for my travels. Very breif walk, about 4 minutes to Southern Cross :)
M‍i‍s‍c‍h‍a‍M
June 1, 2024
Close to Southern Cross Station. Room was immaculate and included a desk and chair. Window had a view of back of building courtyard. Very Pleasant Staff.

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking, and Charge, AU$25.00 (approx. NZD 27.64) Daily. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$100.00 (approx. NZD 110.53) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are allowedAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 1901
  • Renovated: 2008
  • Number of Rooms: 105
We know one size doesnt always fit all and our charming turn of the century European-style building embraces different experiences in every one of our guest spaces! This 114 bedroom hotel, set across five stories is your quaint inner-city home away from home that offers comfort and convenience all on a cost-effective budget. Pets are welcomed also! Our hotel is located in the free tram zone and a stones-throw away to the Southern Cross Train Station. You will find it so simple to explore the citys favorite sites, shopping, marveled eating and drinking precincts, all the while soaking in the character and culture which is the City of Melbourne. Meet our real and friendly team members, who all enjoy what they do and look forward to meeting you! NOTE: 1.5% surcharge on payments by credit card.

Frequently Asked Questions

What are the check-in and check-out times at Best Western Melbourne City?

The check-in time at Best Western Melbourne City is 15:00 and the check-out time is 11:00.

What amenities and services does Best Western Melbourne City have?

Best Western Melbourne City has the following amenities and services: .

Does Best Western Melbourne City have a swimming pool?

No, Best Western Melbourne City doesn't have a pool.

Are pets allowed at Best Western Melbourne City?

Yes, Best Western Melbourne City is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Best Western Melbourne City provide breakfast?

No, Best Western Melbourne City doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast.

How much does it cost to stay at Best Western Melbourne City?

Prices at Best Western Melbourne City are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Best Western Melbourne City?

Essendon Airport is the closest airport to Best Western Melbourne City, and it is about 24 mins from hotel by car (20.9 km).

What is the cancellation policy for Best Western Melbourne City?

The cancellation policy for Best Western Melbourne City varies depending on the type of room and booking conditions.

About This Property

Nearest AirportEssendon Airport
Distance to Airport20.87KM
Nearest Train StationSouthern Cross Station
Distance to Train Station0.34KM
Nearest Metro StationSouthern Cross
Distance to Metro Station0.37KM
Average Price FromNZD244
Hotel Star Rating3