Guest User
July 16, 2023
This is a review for the restaurant, not the hotel. We had spinach dumplings and tagliatelle with chanterelles. Dumplings, dry, unseasoned, we were looking for the spinach, only the Parmesan shavings gave it a little flavor. Tagliatelle were floating in water, totally overcooked, chanterelles were frozen food, no sauce, not even salt and pepper. The tagliatelle was only tried and left as it was. When I said it tasted good as usual, I unfortunately had to say that the dish was inedible and not even seasoned with salt and pepper. Answer: I'm sorry, you could have asked for salt and pepper. Unfortunately this was not possible as the waitress was not even on the terrace during the meal. She then became unfriendly when we asked her to pass on our criticism to the kitchen. No replacement food was offered, no coffee, nothing!! The full price was charged. Unfortunately there was no tip at all. We really hope that at least the service in the hotel is better. It's a shame, such a beautiful city and such disastrous treatment of guests.
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