Xuanziren
September 16, 2021
On the return journey, I passed Ding Qing and settled in the hotel. I have stayed in many hotels during my self-driving journey. The level of the hotel in the county seat still makes me feel happy, but I am puzzled to see that it is only 4.4 points. , In order to provide reference to other self-driving partners (only from the key points of living in the self-driving ******* area, we are not a "hotel experiencer"), and I hope the following comments can give better suggestions to the hotel:
1. Parking: The parking lot is on the side of the hotel, which is more convenient. It is currently relatively small and is under construction. Chat with the front desk to find out that it is being expanded.
2. Hygiene: The hotel is very new, clean and tidy, but the carpet is a bit dirty (it is also possible that the color selection looks dirty and it is really not easy to take care of. You can consider using wooden floors in future renovations?). Hygiene is mostly a personal subjective standard, which varies from person to person (and also has a lot of luck). However, if you simply compare hotels at the same price and the same level in the standard Tibet area, the sanitary condition of the hotel is very pleasing, even better than some of the prices of more than 300 yuan. There are too many perfunctory hotels in Tibet (it's not worth leaving any comment at all, because those hotels have no intention of doing a good job.)
3. Service: The most important point of the hotel is the front desk that has the most contact with guests. I personally think that it is polite and generous, and can accurately express (unified speech: including deposit, breakfast serving time, room no heating, oxygen supply and other warm reminders require special training).
In terms of efficiency, it is time-consuming to find a breakfast card. Is it better to show the room card or a paper one-time breakfast coupon?
Other services cannot be evaluated because I have no additional needs. For other customers, if they encounter high anti-hypoxia, increased quilt (due to no heating), parent-child needs, etc., the reception level of the switchboard and the standardized management of the hotel are very important, and it also tests the emergency response capability of the front desk.
However, I personally think that the human touch of Tibet is a special feature. It does not necessarily require the so-called "professionalization". To work like a robot, it only needs friendly and relaxed communication, understands the needs of the guests and then has a heart to solve the problems for the guests. .
3. Bathroom: The hotel shower has sufficient water pressure and hot water (at least the room I live in). This is commendable. For self-driving, a comfortable hot bath is too important, and the Yuba heater is also very good. The disadvantage is that the separation of wet and dry is not used, which will affect some customers who need to complete the change in the bathroom. It is not convenient. It is recommended to provide a shower curtain? And can a hook be added behind the door? At the same time, the hotel has placed a lot of spare roll paper, because there is no dry and wet separation, it is easy to get wet and cause waste, you can consider adding a storage box. However, from the perspective of consumables management, it is enough to provide one more volume, otherwise it will encourage deliberate waste of guests.
4. Bedding: soft and comfortable, with pillows attentively, very satisfied.
5. Window: The large floor-to-ceiling windows have good ventilation and no odor, the curtains are clean and easy to retract, the airtightness is also good, and the noise is resistant.
6. Breakfast: served from 8 o'clock to 9:30, this time period is very sincere. I am focused on sleep and missed breakfast and cannot comment. But living all the way, I think those who are willing to provide breakfast, at least prove that the customer base is large and sincere in business, and they have the desire to do better than others.
7. Cost-effective: More than two hundred stays in the off-season are more expensive for the county, but for Dingqing County, it is worth it. Compared with other counties on the route, it is also excellent. Considering the overall supply and demand, as well as the overall price of the county, I think the comprehensive conditions of the hotel match this price.
Other detailed suggestions that can be better:
1. A pole can be added to the uppermost layer of the cabinet on the right side of the entry to dry the underwear for the guests, which can also make full use of this space.
2. The bathroom can be equipped with a mirror lamp for female customers who need makeup (the mirror is too dark, if the bathroom heater is used for this, it will cost more), or a small mirror table can be provided on the desktop.
3. The bedside table has too many materials, which causes the table lamp to be placed upright to cover the plug and affect the charging. It also takes up the space that customers would put mobile phones, glasses and other small items on the bedside. You can adjust it again.
4. The wealthy trees in the corridor are going to wither.
Although reviews motivate merchants to improve better, many customer reviews are merely venting, subjective assumptions make other users difficult to entangle, and it will not be better for merchants' development. I hope that Ctrip will have a better review mechanism for comments. Whether Ctrip customer service intervenes for third-party mediation (requires verification of authenticity, rather than listening to one-sided words) for excessively abusive remarks. This is also good for both parties and can also improve the overall quality of the Ctrip platform. , Don’t let the platform become a place that encourages false boasting and misleading consumption, and don’t let it be full of negative energy spitting stars.
I sincerely hope that Ctrip and merchants will cooperate better and better, and users will be able to obtain real quality and low prices through Ctrip!
Original TextTranslation provided by Google