Guest User
October 7, 2023
The bathroom light was on every few minutes after 2 a.m. (the key is that there is a large glass partition between the bathroom and the bed). I woke up in the middle of the night and communicated with the front desk. The front desk refused to provide us with another room for free and asked us to pay for another room. After more than half an hour of communication, it was ineffective (during which time they said they would ask an electrician to come and fix it. How could we sleep if they came to fix it in the middle of the night!) In order not to disturb my family in the middle of the night, I had to pay for the room separately, but said that I would go to bed in the middle of the night and not tell them. I would complain in the morning. The front desk replied that this was the only way. Alas! I was afraid of traffic jams in the early morning, so I got up early and drove a long distance. My wife was so angry that she could only wear pajamas to communicate with them in the hotel lobby. She said that if they did not provide another room, she could only sleep in the lobby with her quilt. Only then would they provide us with another room for free! With such service and facilities, I would be sorry to all tourists if I didn't give a bad review!
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