Vienna International Hotel（Ding'an Riguangfeng Yulin Branch）

Dear guests, thank you for your serious comments and affirmation of our service and hotel quality. We will definitely do every detail carefully to make consumers more satisfied. We look forward to your next visit!

The room hardware is very good, the greenery around the building is also very good, and the breakfast is quite rich. However, the surrounding supporting facilities and shopping malls are not very convenient. There are also relatively few taxis.

I have stayed in this hotel several times and the experience was good. I would book this hotel every time I go back to Ding'an. However, the experience this time was terrible. This hotel is very good in Ding'an at this price, but the service and environment are really terrible. I called in advance to tell them that if they were staying with babies, they would try to arrange a quiet, clean and hygienic room. However, the hygiene of the room on the day of check-in was disgusting. The walls were moldy, there were blood stains on the sheets, and the floor tiles were broken. I almost cut my feet when walking. The room smelled too bad, and the bathroom was also dirty. The front desk clerk had poor awareness. As a service industry, no matter how good the hotel is, they do not have the most basic service awareness and do not know how to greet guests proactively. Such a hotel in Ding'an is not as good as a hotel that costs one or two hundred yuan. The service is better than staying in this hotel.

Facilities: Aged, the room doors are rusted. There is a musty smell in the house. Hygiene: The public area hygiene is average, the house hygiene is average. Environment: There is no water in the swimming pool and fountain. There is no green environment in the hotel. Service: The disposable slippers provided are broken.

Very satisfied, good experience

The room is clean and tidy, the front desk service attitude is very good, it seems to be No. 18, thumbs up.