Holiday Inn Express & Suites Sylva - Western Carolina Area
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Holiday Inn Express & Suites Sylva - Western Carolina Area

Renovated in 2024
26 Rufus Robinson Rd, Dillsboro, North Carolina 28725, United States
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hotel overview picture
Highlights
Free parking
Delicious breakfast
Ideal location
Lots to do
Amenities
Public parkingFree
Fitness Room
24-Hour Front Desk
Wake-Up Call
Wi-Fi in Public AreasFree
Smoking Area
Business Center
Fax/Copying Service
All amenities
Property Description
The newly renovated Holiday Inn Express® Sylva-Western Carolina Area offers a tranquil escape conveniently located off the Dillsboro exit. This hotel provides easy access to some of the region’s top attractions. Whether you're heading to Western Carolina University in Cullowhee, enjoying the shops and dining in historic Dillsboro and Sylva, or visiting Harrah’s Cherokee Casino, you’ll be close to all the best that Sylva and its surroundings have to offer. For outdoor enthusiasts, this location is a dream come true. Surrounded by iconic landmarks like the Blue Ridge Parkway and Great Smoky Mountains National Park, your adventure begins the moment you step outside. After a day spent exploring, come back to the hotel and relax in style. Start your morning with a full hot breakfast, featuring our signature cinnamon rolls. Later, unwind in the heated indoor pool or hot tub while enjoying the stunning mountain views. For those traveling on business, the Holiday Inn Express® provides the ideal environment to be productive. The hotel also offers a meeting room that accommodates up to 25 people, perfect for small business gatherings or events. Whether you're here for business, a romantic getaway, or an adventurous vacation, you’ll enjoy everything the Great Smoky Mountains has to offer. Book your stay today and experience the perfect combination of relaxation and exploration!
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8.6/10
Very Good
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
All 97 reviews
Surroundings
Landmarks: Monteith Farmstead and Community Park
(1.0 km)
Landmarks: Jackson County Green Energy Park
(1.0 km)
Landmarks: Appalachian Women's Museum
(1.0 km)
Landmarks: Dogwood Crafters
(1.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

8

Standard Room

Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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5

Suite with Two Queen Beds

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
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5

Standard King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
4

Standard King Room with Communications Accessible Roll-in Shower

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
4

One-Bedroom Suite

1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
4

2 Queen Standard Extra Floor Space

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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5

Standard Room with Two Queen Beds

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
5

Suite With 2 Queen Beds And Communication Accessible Tub

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
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Guest Reviews

8.6/10
Very Good
97 reviews
  • Cleanliness8.6
  • Amenities8.6
  • Location8.6
  • Service8.6
Average for similar properties in Dillsboro
Most Mentioned
Review summary
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Location: Close to Western Carolina University, Sylva, and other nearby places, adjacent to a gas station which is convenient, easy access on/off the highway
E‍T‍S‍i‍n‍g
September 27, 2023
Hotel room is clean but abit far to the Harrah's ******. Breakfast is okay with hot and cold foods. Hotel has indoor swimming pool but not open yet.
J‍e‍n‍z‍e‍n‍6‍3
May 11, 2023
The front desk women were very efficient and professional. Also, they were kind and polite. Hotel and room were clean and well furnished. Beds were SUPER comfy! Will definitely come back for another staycation. ☮️
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
August 24, 2025
SCAM DON’T STAY HERE DO NOT STAY HERE! Staff will try to steal from you and make excuses as to why. Very shady, especially the manager Brandy. They don’t bother to check their rooms before you check in, either.
M‍e‍g‍a‍n
August 2, 2025
Check in was a disaster. Staff weren’t available for 15 mins- “out checking on property” the couldn’t find reservation- finally found it, was trying in conf number in wrong spot. Hotel was clean- however sheets felt really old.
k‍i‍m
June 17, 2025
The rooms were inviting, clean and comfortable. The lady who checked us in was amazing! Breakfast was so good! Highly recommend!
E‍m‍i‍l‍y
August 27, 2025
Facility was very clean; staff was very helpful. Breakfast was very good
F‍r‍e‍d‍y
May 31, 2025
Our room smelled bad. The hotel was empty and they gave us room number 209, view of all the ac units outside of our window when the hotel was mostly empty for a Thursday night on May 29, 2025. Loved the roof at the check in floor as it was raining. Would love to have cut up fresh fruit and bacon on the breakfast buffet.
M‍a‍r‍i‍l‍y‍n
May 26, 2025
They have recently undergone a big remodel. Everything about the hotel looks fresh and new. Rooms and beds are very comfortable. The front desk lady was very friendly also.

Services & Amenities

Fitness Room
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 16:00–03:00 the next day
Check-out: 07:00–11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 6 years old and under
Extra cot: US$10.00 (approx. VND 263,655) per person per stay

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-09:30 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. VND 2,636,547) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 2003
  • Renovated: 2024
  • Number of Rooms: 76
Phone:+1-828-6311111
Email:infohie@nightstarlodging.com
The newly renovated Holiday Inn Express® Sylva-Western Carolina Area offers a tranquil escape conveniently located off the Dillsboro exit. This hotel provides easy access to some of the region’s top attractions. Whether you're heading to Western Carolina University in Cullowhee, enjoying the shops and dining in historic Dillsboro and Sylva, or visiting Harrah’s Cherokee Casino, you’ll be close to all the best that Sylva and its surroundings have to offer. For outdoor enthusiasts, this location is a dream come true. Surrounded by iconic landmarks like the Blue Ridge Parkway and Great Smoky Mountains National Park, your adventure begins the moment you step outside. After a day spent exploring, come back to the hotel and relax in style. Start your morning with a full hot breakfast, featuring our signature cinnamon rolls. Later, unwind in the heated indoor pool or hot tub while enjoying the stunning mountain views. For those traveling on business, the Holiday Inn Express® provides the ideal environment to be productive. The hotel also offers a meeting room that accommodates up to 25 people, perfect for small business gatherings or events. Whether you're here for business, a romantic getaway, or an adventurous vacation, you’ll enjoy everything the Great Smoky Mountains has to offer. Book your stay today and experience the perfect combination of relaxation and exploration!

Frequently Asked Questions

What are the check-in and check-out times at Holiday Inn Express & Suites Sylva - Western Carolina Area?

Check-in at Holiday Inn Express & Suites Sylva - Western Carolina Area is from 16:00-03:00 and check-out is by 11:00.

Does Holiday Inn Express & Suites Sylva - Western Carolina Area have a swimming pool?

Yes, Holiday Inn Express & Suites Sylva - Western Carolina Area has a pool.

Are pets allowed at Holiday Inn Express & Suites Sylva - Western Carolina Area?

No, pets are not allowed at Holiday Inn Express & Suites Sylva - Western Carolina Area.

How much does it cost to stay at Holiday Inn Express & Suites Sylva - Western Carolina Area?

Prices at Holiday Inn Express & Suites Sylva - Western Carolina Area may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

What is the cancellation policy for Holiday Inn Express & Suites Sylva - Western Carolina Area?

The cancellation policy for Holiday Inn Express & Suites Sylva - Western Carolina Area depends on the room type and booking terms.

About This Property

Average Price FromVND3939400
Hotel Star Rating2