Tufenkian Old Dilijan Complex

3 star hotel with a 1 star breakfast. The building is really nice, the room was spacious, the breakfast was horrible. Only one kind of bread, stale and hard, no hot milk, and no coffee except Armenian coffee, which, well, it’s an acquired taste and not for everybody, and def not as your first morning coffee. A complete disaster of a breakfast. The restaurant itself, when functioning as a restaurant, is acceptable.

Great superior room, clean and friendly but terrible nails (3 pcs) which stand out of the floor where you can hurt yourself if you don´t pay attention but that is not the main problem. The main problem is the so called reception where a person with the so called name of "mr. barged" has given us the most horrible terrible aggressive reception I have ever encountered in the last 40 years of my travel experience and I have been everywhere from china to iceland, the u.s., mexico, france etc. in over hundreds of hotels. This person is the most unfriendly and impolite person you could think of, so do yourself a favour in terms of booking. Which is funny enough because the next day a friendly and normal person - like everywhere else in Armenia - was on the reception.

We spent 1 night in this hotel on a round trip in Armenia. We had heard a lot of positive things about the group and this hotel. But we were thoroughly disappointed: we were allocated a room that is directly on a very busy road (and I mean directly: you open the door of your room and you are less than a meter from a very busy road). The room was without any charm, the bed was uncomfortable (lumpy mattress, squeaky springs). There were no proper curtains to keep out the light (including that of the passing cars and street lights in front of the room). We had booked the hotel through an agency and will recommend that they no longer put clients up there, certainly not in this type of room. The one star is for the restaurant which was good if rather pricey by Armenian standards.

Stayed here in May 2022 with friends during a tour around the Caucasus. The hotel is a restored building, with modern updates. Our room was on the top-level, which afforded great views over the valley but unfortunately was also very loud, as the main road is right next to the room doors. The room itself was large, but a little sparse…the bathroom was modern and looked even more recently renovated. The hotel is part of a traditional complex, and has some interesting stores…that are worth a visit. It’s all very pretty with the stone work. The highlight for me was the restaurant, where we indulged in several Armenian treats. Truly special food…everything we ate was lovely. Breakfast was average and about what I would expect in this level of hotel. Staff were good, but there were some language issues in the restaurant…nothing too bad. We also managed to walk around the neighborhood and found ourselves in the middle of town after a short 10 minute stroll. Main issue was the road noise on the top level…I would ask for a room in the front part of the hotel…I am sure those are quieter.

We’ve stayed here just one night. To be honest my expectations were pretty high(as I’m familiar with this hotel chain), however, the reality is different. The bathroom is outdated+ plus we had a problem with the hot water ( to be honest I’ve mentioned this in the reception and they’ve provided a discount). The location is very nice and cozy.

We visited the streets of Old Dilijan complex. We did not stay there but walked around the living of an earlier time. The intricately carved balconies so typical of 19th century Dilijan display the regions historical love for fine woodwork. We walked on the cobble stone alley ways where you can see the wood carving workshops too. That’s Tufenkian Old Dilijan Complex the beautiful old structured city in Armenia ... .