Guest User
March 1, 2024
We stayed overnight on our drive from the UK to Provence. Dijon was cold, about -2C outside, and the heating in our room came from one small electric heater. The temperature inside was 12C. We were on the second floor (third floor for Americans) and the elevator was broken. There was no heating in the bathroom so we couldn't shower. I rang reception and was moved to the room across the hallway which had a larger single heater. The room was large, maybe 300 square feet. We found a second duvet in the closet and put it on top of the bed to keep warm. We think they should have closed this part of the hotel if both the elevator and the heating was substandard/non existent. A French couple also complained to reception about the lack of heat. Sad because the location is great, there is an underground carpark across the way, and the restaurant is excellent.