Shenmiren
July 12, 2022
First of all, my one star is not aimed at any aspect of the hotel, but at your service attitude. I booked a parent-child suite for a family trip, and I want a good rest environment after driving a lot every day. Living in this room was the beginning of a nightmare. When I returned home at nine o’clock after dinner, only this one room started tripping. I was so angry that I had to hurry the next day. I asked the front desk to change the room and refused, and finally I got angry and changed to a standard room with a big bed. There is no air-conditioning in the room. When it gets hot at night, you can only open the window. The room facing the street is full of restaurants and KTVs downstairs. It was noisy until two o'clock and I didn't fall asleep. It was really a crime to spend money on, and there was no verbal apology or expression when I checked out the next day. If it weren't for the reason that I need a suite with a child, I definitely wouldn't find a hotel with such a low rating on Ctrip. I wanted to try my luck, but it was inevitable to step on the pit. One more thing, the reserved parent-child room is really big, but unfortunately I didn't use it, the hotel is old, and the facilities and conditions are not directly proportional to the price, I hope you choose carefully.
Original TextTranslation provided by Google