Guest User
February 27, 2023
I haven't stayed in every hotel in Diani, but I'll wager that this place is among its worst. It felt like a hotel in Bosnia shortly after the war in the early 2000s, a Draculean hell hamper of somekind: dark, soulless and in disrepair. The shower didn't work in the morning hours (presumably due to everyone else siphoning the water pressure, the pool was slimy and gave my son a urinary track infection, I stood in line at breakfast for 45 minutes for an egg which was then followed by a treasure hunt to find a table that wasn't covered in other people's used dishes (granted, that was New Years Day breakfast, so it was busy, but it underscored the general lack of management at this place.) I had to special request a refrigerator as there wasn't one, and 2 mosquito nets... for the latter, the reservations manager gave me the run around for it, making some kind of joke that he killed the last mosquito at the hotel the night before and I didn't need one. That was garbage, of course, the room was a mosquito factory as the windows didn't close properly. The pillows were as good as dish towels, and most (not all) of the guests carried the same dejected look on their faces, as if wanted to cry out, "how in the hell did we end up here." It was sad. Stay away.