Guest User
March 15, 2024
We stayed there on 1st march on he way to indore and again on 11th march while returning from indore as midway stop. On 1st march we went to have dinner in their restaurant. We had ordered pasta. Not only was the pasta terrible in taste without any cheese but more important the food had steel wool in it. When we pointed it out and requested the chef to meet us he refused to come and sent a cursory sorry message. The restaurant manager offered profuse apologies but the chef was not. If i had eaten the steel wool it could have caused serious harm and also it speaks negatively about the cleanliness of the kitchen utensils and responsibility of kitchen staff. On 11th march we were provided a room where the fan was dirty with a years of dust and cow web on it. When it was pointed out the hotel manager, he tried to pass it of as one off problem. Final conclusion, it may be a good hotel but their housekeeping staff are not doing their duty. The very dirty fans in the rooms of the golden leaf resort.