Babylon Hotel & Serviced Apartment

1) The result of the communication is that because we booked the order twice and it was not from the same company, he could not find the order. The platform called him yesterday, he knew the order and provided him with the confirmation number. The current result is that we can check the full payment when we check in at the hotel, and the 400 US dollars we gave him can be returned to us. 2) No breakfast on 11.3 and 11.4. We know that breakfast will be available from 11.5, not on 11.6, and only available after a disturbance on 11.7, and then not available from 11.5. It's not that we don't want to eat, but their waiter came to my room to charge us. We quarreled with him, saying that the breakfast was not delicious and charged us. We booked the room with breakfast, but in the end they didn't give us breakfast. The apartment here is so bad that it can't be evaluated. Forget about no breakfast. There is a power outage at night, the air conditioner can't be used, and the mobile phone can't be charged. Their electricity needs a generator. Find their waiter and ask for a tip. Speechless. 3) The door latch cannot be inserted tightly, and there is a gap. I was still scared at night. Afraid of people entering my room. 4) There were several mosquito bites, and there were small bugs on the bed. The sheets were black. 5) Their waiters were of poor quality and always wanted to make money from us. I quarreled with their boss yesterday and finally waived 5 US dollars. Today, the waiter asked me for 5 US dollars again. I got angry and took a photo of the bill to him, asking him to call his boss immediately and let the boss confront him. In the end, he didn't dare to collect the money. 6) There was breakfast on November 5, which was just bread and a glass of milk. On November 6, we were told that there was only breakfast on the first day and that we would need to pay for it. I went to their leader to make a fuss and sent breakfast on November 7. Then I told them that I needed to pay. I said no, their breakfast was not delicious and they still charged. I asked him to refund the breakfast money, but he refused. 6) We must complain to them. The breakfast we booked was not available. They gave us various reasons. There was no restaurant. Their maid only gave us breakfast on 11.5, which was not tasty. We argued with them on 11.6 and gave us breakfast on 11.7. There were only two mornings. Their waiter also took the opportunity to ask us for the breakfast fee. They argued with us in various ways. The standard parts we gave us were extremely poor. Everything in the room was broken. We asked him to refund the money for breakfast but he refused. We said we would check out but he said the money online would not be refunded either. I was too lazy to argue with him. They did not give us breakfast and did not refund the money. We went out to eat by ourselves. Very messy chat records. Four of our employees went to Dhaka to participate in the exhibition and chose this hotel. It was obviously a 5-star review, but the actual situation was like this! 1) Not processing according to the order, booking and paying, but they said they did not pay. They asked to pay in US dollars, otherwise they would not let us check in. The key is that there is no bill, only a handwritten so-called receipt! 2) Breakfast is obviously included in the room rate, but they still charge an additional fee. The key is the standard of 6usd/person, which is extremely poor! There is only one bread and a glass of milk! 3) The room hardware is extremely poor, with all kinds of damage, unclean bedding, and mosquitoes! I really don’t know how Ctrip got the previous 5-point praise