Crusoe's Retreat - Family Friendly

Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends

All five of us absolutely loved the location, very beautiful. All the staff are super friendly and helpful. The kitchen department on the other hand needs a major haul. For the 2 nights spent at this resort there was not a single meal that we enjoyed. Barely made it half way through a meal. Breakfast, lunch, and dinner. Somehow the second night dinner was worse than the first. The chef needs to go back to school or change profession. Speaking to the manager about the quality of food didn't help in any way, no idea how to deal with the situation. Definitely first and last trip to this beautiful location.

Firstly, pick up from the road was an hour late. Then room wasn't ready when we arrived there. No towels in the room and bed sheet was dirty. No upgrade has been since we last visited 20 years ago. Toilet doors don’t have a lock. Ant and insect problem in the room. The sheets are re-used which is very old or torn. Not enough towels. With no vacancy at the venue, there was only one kayak to share and they ran out of snorkeling gears. Food per meal is quite expensive and you don’t have much choice as the nearest town is about 30 mins away. Not worth the money we spent The only positive thing is the staff have been amazing. I don’t think I will ever go back again at this venue.

Crusoe's Retreat is a 2-hour drive from Nadi Airport with shuttle options available. The resort had a fantastic common space, free wifi, free breakfast, pool, hot tub, pool towels, kayaks, and snorkeling, in addition to daily activities that provide an immersive experience into Fijian culture. The resort is one of the oldest so could use some updates to some of the infrastrucure such as loose deck boards around the pool, and not all rooms have air conditioning, but it's the staff and the experiences that really make the stay worthwhile. The friendly staff were kind and caring and treat guests like family. The food was worthy of a 5 star restaurant.

Lovely and unspoiled. It was very quiet but it was great to disconnect from technology and just snorkle, relax and hang with my kids. The property does not have all the flash mod cons but it was amazing to be there. The food options were limited but the meals were good. We had fun playing on the broken pool table and all the staff were wonderful.

Without doubt one of the best panoramas we have ever had in a resort. The views are breathtaking, simply a delight for the eyes. However, the resort is tired, dated and in desperate need of updating. We found the cost of meals exorbitantly expensive and to add injury to insult we were charged 10 Fijian $ for two eggs as they were not available on the breakfast menu. Evening meals were in the range of 30/40 Fijian and the choice was limited. (eating out is not an option here due to the resorts isolated location) We moved three times during our stay as in the first instance, we were advised our room had been booked for the following day. Our second location proved to be so noisy due to loudspeakers being played from 8.00am to 2.00am and after several complaints to staff and a discussion with the manageress, we were moved to our third location which was better. Consequently we lost 4 days out of 10 through noise and having to move rooms. Be aware of the incessant noise of music being played over a boom box which we personally found so intrusive. (We did receive a 'complimentary meal' for the inconveniences we suffered.) Most of the staff @ Crusoe's are friendly and helpful but we were perplexed and incensed that our initial complaints about the 'music' went unheeded. I would recommend any prospective guests consider taking their own snacks and drinks with them.

nice place, no air conditioning but didn't both me, pool was fun, food was good.

The property was very secluded, beautiful location, we walked to the Wellsley hotel next door and none of the the rooms have a view all of our rooms did, and wellsley is a 4 star and more expensive. staff was friendly. food was OK, breakfast OK nothing exceptional.

The beach was full of crabs. The sight of crabs all over the seashore is rare these days. Beach was very clean too