Grand Mercure Puka Park Resort
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Pauanui

Grand Mercure Puka Park Resort

Health Protected
No. 1 of Top 4-star Select Hotels in Pauanui
42 Mount Avenue, Pauanui, Waikato 2821, New Zealand
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Located in Pauanui, Grand Mercure Puka Park Resort is in the mountains, a 2-minute drive from Pauanui Beach and 6 minutes from Pauanui Tairua Trail. This luxury hotel is 22 mi (35.4 km) from Whangamata Beach and 28.7 mi (46.2 km) from Hot Water Beach.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 62 Reviews
Amenities
Golf CourseOutdoor Swimming PoolHikingSaunaSpaMassage RoomFitness RoomPublic ParkingFreeBarTennis Court
All Amenities
Surroundings
Landmarks: Pauanui Beach
(720m)
Landmarks: Pauanui Glade Holiday Park (2022) Ltd
(2.3 km)
Landmarks: Royal Billy Point Reserve
(2.8 km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Rimu Chalet
9

Rimu Chalet

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Bathtub
Refrigerator
Electric Fan
Room Details
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Tawa Treehut
8

Tawa Treehut

1 King bed
Has window
Free Wi-Fi
Non-smoking
Electric Fan
Private Toilet
Hair Conditioner
Shampoo
Room Details
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Kauri Chalet
15

Kauri Chalet

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Electric Fan
Microwave Oven
Private Toilet
Room Details
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Toi Toi Apartment
5

Toi Toi Apartment

Non-smoking
Daily Housekeeping
220V Socket
24-Hour Hot Water
Room Details
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Guest Reviews(62)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Guest User
March 18, 2024
This hotel is amazing, we were part of a tour and had only one night here, wish we could have stayed longer. It’s like being in a jungle, lovely spacious rooms and balcony, bathroom was very modern too. Beds comfortable. Staff were friendly and efficient, they have a shuttle to get you to and from your room to restaurant, save your legs up-hill. Restaurant had amazing food, good choice, I had the Salmon, definitely recommend. It was pouring of rain when we arrived late afternoon, and we had to leave after breakfast on our tour, but wish we could have stayed longer. Thankyou for a great stay.
Guest User
July 2, 2023
We stayed here for a week. The staff were fantastic, so accommodating with whatever we needed. The amenities are well looked after. There was a new spa pool too, very nice. We were here in the low season. Plenty of privacy due to the placement of the lodges. The bar is cool, restaurant is very nice - menu was a little bit repetitive for 7 nights, but high quality food and still worth it.
Guest User
February 28, 2024
The staff here were so helpful and friendly and a special call out goes to Rajat who was so kind as we left behind a load of stuff and he arranged for it to be parcelled up and sent on. Beyond call of duty. We have yet to find out if NZ post is as efficient as he is. Lovely rooms too and a nice pool. Only downside is nowhere to eat out locally was open when we were there, so you have to have all your meals in the hotel.
Guest User
August 17, 2023
We enjoyed our stay amongst the trees at this lovely resort. Everything very clean and operational. Staff were almost trying too hard to please, some trainee staff a bit nervous but all helpful. Some things they didn't have like ingredients for cocktail and hashbrowns for breakfast but overall the food and drinks were great. Cedar hot tub was lovely after a day of hikes.
Guest User
February 2, 2024
Great property close to the beach. Rooms are awesome cabanas nestled into the woods. Really awesome nature around us. The only thing is it's an uphill climb to all rooms.They do offer golf cart lifts on request to the rooms and let you take your car up to the unload luggage. Rooms are spacious and very comfortable with balconies. Restaurant is good and could be much better with a little organization. Overall, we had a great stay Also the staff was great and very friendly. We really enjoyed the from Etienne he was wonderful
Guest User
December 28, 2023
The location is superb and we enjoyed our stay. We were disappointed with breakfast. Firstly there was a workman being very noisy near the dining area which stopped once a couple of diners complained. The workman was also on his phone on the balcony interrupting the view. These works shouldn’t have happened in the first place, surely it should have been planned for after breakfast hours. Once the manager came on duty things got better and he took charge of the situation, The standard of food wasn’t particularly great, the baked beans were congealed and generally the breakfast choices weren’t well stocked. One other thing to point out would be the receptionist welcome. I wish she’d mentioned about the early morning trip to the beach to dig holes in the sand with spades so that you can sit in your own little hot spring, which I understand the hotel provide spades for. We found out after we left. It’s a special place and the generic welcome and here’s your key could be improved upon.
Guest User
December 28, 2023
We had a wonderful stay at Puka Park, the room was well equipped, clean and well set out. It offer a charm and comfort that made it a great base or place to spend time in. It had balcony/ deck with chairs that overlook the trees and the forest floor below. Please note that no decks are private from the cabin next door, they are trellised and you are always visible. The onsite restaurant has wonderful views, staff and food, plus comfortable social areas (though the furnishings are a little dated). We would also like to point out that this would be a difficult place for someone with disabled access to stay - something not noted on the website. You will drop your bags off at your room, park near reception and then walk up to your room - for us that was an uphill and steps for 5 minutes. The hotel does have a buggy that it can use to drop you off - we are not sure the operating hours of this service. That all said, we would stay here again without any doubts - for us it was a 5/5 stay.
Guest User
April 23, 2023
The property is located in a small town with very little nearby. Therefore, you're pretty much committed to dinner at the resort. They claim the menu changes daily but we were there for 3 nights and it was the same 3 or 4 offerings everyday. Housekeeping was a bit hit and miss and the spa was not working. However, the GM Rajat was excellent as he tried his best to compensate us for the shortcomings. Also, Gracie at the front desk and Nico at the restaurant were fantastic. Overall, I'd recommend giving this property a miss and staying somewhere closer to the action in Coromandel, such as Waihia.
Guest User
October 11, 2023
What a great place to stay. Very clean, all bathroom amenities were beautifully arranged on bench. Great view and there restaurant was outstanding. We were so full we asked for a lift to our cabin/room. This property is close to shops and has lot of things for the younger kids to do.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:30–11:00
Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Vegetarian
StyleBuffet, Set menu
AgeFee
Adult
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Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1986
  • Renovated: 2014
  • Number of Rooms: 24
Located in Pauanui, Grand Mercure Puka Park Resort is in the mountains, a 2-minute drive from Pauanui Beach and 6 minutes from Pauanui Tairua Trail. This luxury hotel is 22 mi (35.4 km) from Whangamata Beach and 28.7 mi (46.2 km) from Hot Water Beach.

Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite to eat at Miha Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.

Make yourself at home in one of the 48 guestrooms featuring refrigerators and DVD players. Rooms have private balconies. 20-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Grand Mercure Puka Park Resort?

Prices at Grand Mercure Puka Park Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Grand Mercure Puka Park Resort?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Grand Mercure Puka Park Resort provide airport transfer services?

No, the Grand Mercure Puka Park Resort doesn't provide airport transfer services.

What amenities and services does Grand Mercure Puka Park Resort have?

Grand Mercure Puka Park Resort has the following amenities and services: Outdoor Swimming Pool, Golf Course, Hiking.

Does Grand Mercure Puka Park Resort have a swimming pool?

Yes, Grand Mercure Puka Park Resort has a pool. Pool type: Outdoor Swimming Pool.

Does Grand Mercure Puka Park Resort have fitness amenities?

Yes, Grand Mercure Puka Park Resort has fitness amenities.

Does Grand Mercure Puka Park Resort provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Grand Mercure Puka Park Resort have non-smoking rooms?

Yes, Grand Mercure Puka Park Resort has non-smoking rooms. Please view the hotel listing for details.

Does Grand Mercure Puka Park Resort provide breakfast?

Yes, Grand Mercure Puka Park Resort provides breakfast.

Does Grand Mercure Puka Park Resort have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromNZD350
Hotel Star Rating4