Sofitel Auckland Viaduct Harbour
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Auckland Central

Sofitel Auckland Viaduct Harbour

Health ProtectedRenovated in 2023
#2 of Luxury Hotels in Auckland
21 Viaduct Harbour Avenue, Auckland Central, Auckland Region 1000, New Zealand
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Located in Auckland (Auckland Central Business District), Sofitel Auckland Viaduct Harbour is within a 15-minute walk of Sky Tower and SkyCity Casino. This luxury hotel is 0.6 mi (0.9 km) from Queen Street Shopping District and 0.6 mi (1 km) from Princes Wharf.Show More
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hotel overview picture
4.3/5Very Good·Amenities: 4.4
All 57 Reviews
Amenities
Indoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingCar Charging FacilitiesBarRestaurantMeeting RoomMulti-Function Room
All Amenities
Surroundings
Airport: Auckland International Airport
(27.4 km)
Train: Auckland Train and Bus Terminal
(1.0 km)
Train: Britomart Station
(1.0 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Luxury Room with Atrium View
5

Luxury Room with Atrium View

1 King bed
45m² | Floor: 4,5,6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Deluxe Suite
9

Deluxe Suite

1 King bed
63m² | Floor: 3,6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Superior Room
14

Superior Room

1 King bed
35m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Junior Suite
10

Junior Suite

1 King bed
52m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Accessible Superior Room, 1 King Bed

Accessible Superior Room, 1 King Bed

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
TV
Room Details
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Luxury Room with Marina View
4

Luxury Room with Marina View

1 King bed
36m² | Floor: 3-6
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Luxury King Room with Balcony
5

Luxury King Room with Balcony

1 King bed
60m² | Floor: 3
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Guest Reviews(57)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.4
  • Location4.4
  • Service4.3
Anniemami
March 11, 2024
My first choice every time I go to Auckland, because I like the surrounding environment so much. It’s a pity that the hotel has not updated its equipment in the three years since the epidemic, and there is a lack of staff!
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Anonymous User
September 4, 2022
The first time I stayed, but it should be the last time. After all, this is the worst five-star hotel I have ever stayed in. The cleanliness will not clean the trash can, the washbasin has water stains, and the interface of the shower head is leaking. , I can't find the person on duty in the lobby to help with parking at night. Not only that, rang the bell in the parking lot and waited for at least 20 minutes with no response. The most exaggerated thing is that the doorman even took the wrong car when he took the car... If my own car is also taken in the wrong way, and it is really driven away, what should I do? My colleague asked the waiter for toothpaste and toothbrush, but the waiter put it at the door without being told, and was taken by others.
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Huaer888999
January 28, 2023
Clean, tidy. Very good
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Katherine
January 14, 2024
We spent our wedding night in your gorgeous hotel, the complementary champagne and sweets were much appreciated!! Thank you!!! The bedding was a dreamy and soft, really perfect! We also LOVED the bathtub.
Glenn
December 13, 2023
The hotel was lovely, and well positioned. However disappointing that my suite didn’t have marina views as expected from the website pictures.
Gilson
December 10, 2023
The hotel has a great location The staff is really lovely They just need to improve on their delivery Service could be faster And rather questionable at times Overall great
Craig
November 24, 2023
Unhelpful and rude staff especially the housekeeping staff. Room wasn’t cleaned most days till 4pm and then it was an effort when we asked for clean towels. For a 5 star hotel it was more like 1.5 stars for customer service. On the plus side, it’s in a nice location with a short walk into the main centre of town.
Bruce
November 10, 2023
The property is very nice and on an excellent and picturesque location. The people at the hotel are kind, warm and very helpful. The breakfast is top-notch. It’s too bad there is no one to greet you upon arrival. There is no doorman or even a clearly visible reception desk when you first enter the property. The club lounge looks great. It’s a bit pretentious for my taste, but others, especially those who are accustomed to European traditions will most likely love it.
christopher
October 2, 2023
Overall the Sofitel is a beautiful hotel, unfortunately the view was of a bus station, and we had to debate with a staff to get a seat in the dining room, other than the one where the buffet was even though there were clearly other tables available! And you must ask fur an extra hot coffee otherwise it comes out cold!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegetarian
StyleBuffet
AgeFee
Adult
NZD 52.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2011
  • Renovated: 2023
  • Number of Rooms: 84
Located in Auckland (Auckland Central Business District), Sofitel Auckland Viaduct Harbour is within a 15-minute walk of Sky Tower and SkyCity Casino. This luxury hotel is 0.6 mi (0.9 km) from Queen Street Shopping District and 0.6 mi (1 km) from Princes Wharf.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at La Marée Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Auckland? This hotel has facilities measuring 5380 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 88 guestrooms featuring refrigerators and minibars. Rooms have private balconies. Wired and wireless internet access is complimentary, and Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Sofitel Auckland Viaduct Harbour?

Prices at Sofitel Auckland Viaduct Harbour are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Sofitel Auckland Viaduct Harbour?

The closest airport is Auckland International Airport. It is 27.4 km from the hotel and approximately a 29minutes journey by taxi.

What are the check-in and check-out times at Sofitel Auckland Viaduct Harbour?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Sofitel Auckland Viaduct Harbour provide airport transfer services?

No, the Sofitel Auckland Viaduct Harbour doesn't provide airport transfer services.

What amenities and services does Sofitel Auckland Viaduct Harbour have?

Sofitel Auckland Viaduct Harbour has the following amenities and services: Indoor Swimming Pool, Hiking, Spa.

Does Sofitel Auckland Viaduct Harbour have a swimming pool?

Yes, Sofitel Auckland Viaduct Harbour has a pool. Pool type: Indoor Swimming Pool.

Does Sofitel Auckland Viaduct Harbour have fitness amenities?

Yes, Sofitel Auckland Viaduct Harbour has fitness amenities.

Does Sofitel Auckland Viaduct Harbour provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Sofitel Auckland Viaduct Harbour have non-smoking rooms?

Yes, Sofitel Auckland Viaduct Harbour has non-smoking rooms. Please view the hotel listing for details.

Does Sofitel Auckland Viaduct Harbour provide breakfast?

Yes, Sofitel Auckland Viaduct Harbour provides breakfast.

About This Property

Nearest AirportAuckland International Airport
Distance to Airport27.56KM
Nearest Train StationAuckland Train and Bus Terminal
Distance to Train Station1.05KM
Average Price FromNZD526
Hotel Star Rating5