2-Star Hotels in Des Moines

The staff was so friendly! We had a bit of miscommunication between the hotel and trip.com regarding payment, but they got it worked out quickly and the staff were quick to make things right for us! We enjoyed both the hot tub & pool and both were exactly what we needed!! The hotel was far enough from downtown to be peaceful but close enough that everything was accessible. The biggest thing that stood out was how accommodating the staff were. Absolutely recommend.

Very good hotel, every service staff is very patient... I can hardly speak English, and I can use translation software to be barrier-free... Good breakfast, very good drop-off service... Very close to the airport... The big supermarket next to it is convenient Shopping for food... I haven't commented on Ctrip for many years, this hotel is worth recommending...

This is the best extended stay I have used. It is not new but it has several bebefits. First, it has real he tv. The tv is large and the picture is real hd, not the usual he tv but not an he signal. The internet speed is adequate, I could stream on my computer. Restaurants are within walking distance, including Mcdonalds, taco bell, Bennagins, and Perkins (which has an excellent Senior menu). The staff is friendly. Much better than the AirBB I used. Excellent stay.

When picking up the plane, the hotel asked me to take a taxi from the airport, the hotel paid the money, when the plane was delivered, the hotel staff drove it by themselves and the service was very good. The hotel is in the city, but because it is a big winter, it is cold outside, the river is frozen, the road is frozen, so there is almost no outdoor activity, just walked down SKYWALK, an indoor passage connecting many buildings in the city. There is also heating inside, and the city is small.

Located in Des Moines (Indianola Hills), Cozy Rest Motel is within a 5-minute drive of Principal Park and Iowa State Capitol Building. This motel is 3.2 mi (5.2 km) from Hy Vee Hall and 3.4 mi (5.5 km) from Wells Fargo Arena.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.Featured amenities include a 24-hour front desk, luggage storage, and a vending machine. Free self parking is available onsite.Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include a turndown service and irons/ironing boards, and housekeeping is provided daily.

American hotels don't have so much decoration, but they are simple and clean. The surrounding environment is average, but it is quiet and convenient for parking.

The Quality Inn & Suites des Moines - Merle Hay Road provides a great place for travelers to relax after a busy day. Visitors to Des Moines will find that the Quality Inn & Suites des Moines - Merle Hay Road is a fantastic accommodation choice.From the hotel, Des Moines International Airport is approximately 20km away. Traveling to and from the airport is easy with Des Moines International Airport located approximately 20km away. This hotel is located near many of Des Moines's attractions including Metro Ice Sports Facility, Best Escape Massage and Gospel Assembly.In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site.

I stayed here for one night. The room, gym, breakfast area were all clean. The staff were all very professional. The young adults from the truck driving school were no issue at all, glad to see young people that want to get a career and do something honest with their lives.

My wife and I arrived around 4pm. We were greeted right away, and given a king bed room on the first floor, facing the parking lot. Check in and check out went great. Both desk clerks that we visited with were very nice and friendly. And the other couple of employees we ran into were equally as nice. Our room was clean, and smelled good. It’s not a huge room, but it worked for us. Bathroom and shower worked great. The shower was actually quite powerful. There is a microwave and refrigerator. Tv worked great, with plenty of channels to choose from. I did not hear much noise from surrounding rooms, or the hallway. The parking lot is large, and is well lit at night. The hotel is a stones throw away from one of the entrances to the Iowa State fairgrounds. E Grand avenue heads back towards downtown. It is a straight away easy way to head to downtown and back. You drive right by the State Capitol building. The breakfast serving area is tiny, but it works. They did have biscuits and gravy available. We had a very nice visit, and the price was quite decent. We would stay again.

Okay, where to start? 1. They do not have an airport shuttle after midnight. This is NOT stated on their website claiming to be an ”airport” hotel. 2. It took a bit to get a $27.50 ride that was less than 2 miles to this hotel 3. The ”lady' at the front desk hates her job. 4. When I said these things, she comment was take it up with management. She said they never listen to them etc (she hates her job) I said I would and I will drive the point home at this point, I guess this flipped her lid. She slaps the keys on the counter after several guffaws and such. I picked them up the same way she slapped them down. 5. This really set her off and she got nasty. I told her I picked them up the same darn way she slapped them down. She said f*ck you, I said it back and she kept going and going, at this point I felt the need to keep her going as I walked to the elevator and she did not disappoint. This hotel is clearly poorly run. The employees hate their job and the ”guests” are clearly a nuisance to them. Short of me yelling or getting out of line there is no cause for her mouth, other than she is a miserable human being (at least tonight). I had a second reservation for tomorrow night and I cancelled it and will be staying downtown. I only hope that hotel is not under the same management (stay tuned) When you are traveling, things don't always go well. This was a long day and it was made far worse by Brandy. Brandy is not a happy person and she hates her job. My guess is the shuttle driver does and probably everyone else here does as well. I will make sure this one is on the never again list. That makes 2 or 3 over the last 30 years, quite an accomplishment a few minutes into the stay. If you are flying into Des Moines it is advisable to prearrange transportation as the airport and the surrounding hotels are not up to the simple task of getting you to the hotel. When you call them out, they are not capable of a rational response or anything even remotely professional.