ZM Valley Resort·MoGan·China

Good for taking beautiful photos for the social media but rather poor user experience. Aesthetics of this place are good, some corners are really charming. Still it is the comfort that we value the most in a hotel as well as the quality service and unfortunately they are not at the same level of the aesthetics. The room is huge but there is no sofa or chairs to sit and chat comfortably, just the two enormous heavy armchairs in the opposite corners of this long room. No mini bar/fridge, very poor lighting at the wash basin, impossible to do makeup. Zero privacy in the wc and shower since there are no actual doors there, just some short saloon style doors hanging in the middle, letting out the water from the shower and odors from the toilet. No hangers for the towels. No bathrobes provided which is strange for the hotel who’s main entertainment facility is the outdoor pool. At the outdoor pool there are very few deck chairs and no umbrellas at all. The communication was poor, mostly over wechat, since the staff speaks basically no English. We have asked twice, in advance, about the vegetarian option for breakfast and still they brought us meat in the breakfast set (only Chinese style food is available). Altogether the experience was rather disappointing. Glad to have booked just one night there. As for the surroundings, there is no access to the bamboo forest behind the hotel or across the road. And beware of the aggressive unleashed dogs in the village across the road if you decide to go for a stroll near the hotel.

The service was super attentive at this hotel, far better than most hotels I've stayed in. The pool was lovely and clean. The building and decor were creative and nicely done. And our room was very big and comfortable and beautifully decorated. The breakfast was quite good and generous, though it would be nice if they could add a little more variety from day to day (even just cooking the eggs a different way), and the sausage and bacon were definitely Chinese style. Our room also had no door whatsoever on the shower, which I don't understand. Maybe it was artistic, but is there really anyone who wouldn't vastly prefer to have some kind of door on the shower?

Just one word I want to say, Amazing!