Kemiri Muka|2.19km from AQuarium Cupang Fajar
Having an experience here, to organized a two days meeting for our gov' client. During the set up, we are so hard to coordinate with all the staffs: banquet team was really slow response and make us wait them almost till 3 am in the morning to make it all set well. On the first day of the meeting, the banquet team still slow response, sometimes we asked for an additional and got an extra charged for everything. After kept complaining to the sales in charge, the second day went better than the first day. Not all the staffs are polite, some of the answers to our questions was really annoying, but not all of them, need improvement on hospitality services. The room was good, but the air conditioning is not controllable, it is too cold, we have to ask to the operator to make it normal and they said it was a central conditioning, end up with turn the ac off during the night. I think the hairdryer in my room was broke, when i turn it on, the sound was strange and scary. please do regular check, i stayed on room 719 The good thing about this hotel is the food is delicious and tasty, during breakfast they have a various menu and surprisingly the lunch menu in the meeting package are also delicious. recommended! They serve it clean and safe, thank you.
Outstanding
197 Reviews