Overall staffs are friendly and helpful, facilities are great for a 3-star hotel. The food variety especially the local Indonesian menu is varied and taste good as well plus very affordable. Room is clean, adequate in size and shower in the bathroom has a good pressure.
Rekomended hotel yg kids friendly bgt.. kaget bgt pas nginep disini semua staffnya ramah2 poll. Mulai dari satpam di depan lobby sampe semua petugas yg di dalam. Petugas yg jaga di area mini zoo juga ramah bgt kids friendly! Lokasinya strategis banget. Kalo malem buanyakk bgt yg jualan makanan jadi gak perlu bingung. Ini tuh kaya ada di kawasan elit gitu sih menurutku. Walaupun jalananya agak sedikit macet tapi gak kecewa sama sekali selama nginap disini. Ahhh pokoknya mau lagi sih nanti nginap disini lagi. Anakku seneng banget sampe gamau diajak pulang 😅 bismillah semoga dikasih rezeki lagi untuk bisa balik nginap disini lagi.. terimakasih fortuna grande pokoknya best banget pelayanannya🥰
When I entered the hotel entrance using Grab, it was so narrow that even the Grab driver was embarrassed.
However, I would like to give it a generous score thanks to the friendly staff.
In particular, the pizza I ordered through room service was an excellent choice!!
I highly recommend it because it’s so delicious!!
The location of the accommodation was a little far from Malioboro, but we chose a place close to the church to go to church on Sundays, so we are satisfied with the location.
The room was clean, but a bit old, and the swimming pool was smaller and dirtier than expected, which was disappointing.
Strategic location with lots of useful ammenities. The apartment was nicely furnished, bed was very comfortable, small kitchen was handy to have and bathroom was clean. I also really enjoyed the cushion on the window seat to take in the view of Mt. Merapi. In the future I think that the check in and check out process could be streamlined, including contacting the guest prior to check in to provide the required information and maybe having a document in the apartment that outlines the check out process. Apart from that I was very happy with my stay and would visit again.
The location is a bit remote, the room is relatively small, there is a slight odor, the quilt is a bit damp, and it is considerate to send fruit in the evening
+ good location, so many restaurants, cafes, and convenient stores around, close to a big mall as well, nice gym and a great infinity pool with view, and very affordable for the room that you get, staffs were nice, mini kitchen and utensils
- the non-smoking room still had smoke smell left, dusts in the corners, smelly cabinets (there are a lot of cabinets but we ended up not using them bcs of the odor).
Recommended for a short stay, hopefully they can clean up the room and the bad odor inside all the cabinets more thoroughly
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10.0/10
Outstanding
GGuest UserThe inn is clean, the breakfast is good, the ladies and they are all friendly
exclusive costumes,but it feels like staying at a sauna house,very comfortable
AAnonymous UserThe place is very close to my event location so it's really easy to access, it's nice if you just want to sleep and take a shower hehehhe
AAnonymous UserNot a 5 star hotel standard. Okay for local customer, NOT for foreigner.
1. Check-in fast: staff is nice
2. Hygiene is terrible: blood stain, ink stain found at the beding and pillows. Cleaning staff well trained to hide the stain. 2 nights slept with the blood stained bedding. Towel is dirty, can't use.
3. Room: curtains cannot block sun light, will make you wake up at 6 in the morning. Room sound proof needs improvement, balcony door is locked BUT with gap, street sound directly comes in.
4. Spa: menu at the room with each service price listed. BUT the ridiculous spa reception informed minimum charge 320,000 IDR no matter which section you chose.
5. Location is fair, close to all.
AAnonymous Userawalnya ragu krn ulasannya br sedikit tp ternyata worth it dan pelayanannya ok bgt. sgt helpful resepsionisnya. kamarnya bersih fasilitas oke.
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