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Hotels in Denver County for 2024 - Book Your Perfect Accommodation

3.9/5104 Reviews

La Quinta Inn & Suites by Wyndham Denver Airport Dia

Denver

All elevators broken. Staff was apathetic about helping an elderly couple with a huge cart load of luggage get their things up to their 2nd floor room and said there were no 1st floor rooms available. Card reader at the back door (where you have to park) was broken when I left and still broken when I got back a week later. Staff actually propped it open with a rock disregarding guest complaints about the obvious security risk, not to mention the subzero weather blowing in through the open door. Front desk wouldn't even put a note on the door about the broken reader. A guest had to do it. Several other doors to the hotel are locked ”due to maintenance” so you have a long walk to get inside the hotel with your luggage. I had to go to the front desk 3 times about getting a functioning card key. That was a LOT of hiking the hotel due to the location of my room in relationship to the front desk and the stairs/lone semi-functioning elevator. My friend's key to our room never worked. Front desk listed only 1 person from my party of 3 on the shuttle reservation, and it was implied that there wouldn't be room for the other 2 because the shuttle before ours was overbooked too. On the return trip, we only waited about 10 minutes in the blowing snow for our shuttle, but another woman told us she'd already been waiting an hour. The hotel kept telling her it would be about 10 minutes. The shuttle was marked ”Embassy Suites” for some reason. Maybe that's why she missed it. Finally, if you stay there, I hope you like dogs. I personally met 7 different dogs in the hallway during my very brief stay. I'm a dog lover but some people aren't. Lots of dogs. Overall, it was a lot of hassle for what should have just been a quiet room for a few hours and a shuttle to the airport first thing in the morning.