The Elm, a Ramada by Wyndham

No hot water in room 202 at all. Tv in wrong place for viewing and did not swivel. Do not have restaurant as advertised only microwave options. Bathroom auto on-off light not working properly. Coffee not put out at 6 am as promised. Ice machine on 2nd floor required maintenance. Great concept and terrible execution.

The overall stay was nice. The only thing we disliked is the lighting in the room, the lights were very dim. Construction was going on so it was showing “permanently closed” when heading to the hotel.

I booked this thinking I was staying in a nice hotel, but when I got there I got booked on the first floor, which is fine but the room was still dirty. There was like a cream on the toilet seat, there was a sock, fur on the floor and a roach in the bathroom. Oddly enough the beds were made? When I told the man, he gave us another room. Very nice but then we went to the new one on the 4th floor and noticed there was pink mold in the shower… I would NOT recommend staying here. They need a management change, obviously it was a very nice and new hotel. It’s unfortunate they can’t clean correctly and allow pink mold in the shower… we canceled our next night and left! Not worth it, they didn’t even have complementary breakfast. He said you can across the street? To a pizzeria and a place where they have but no breakfast. If you’re the hotel, please change management or fix these issues, the hotel is beautiful and new, it’s sad to see no one taking care of it.

Hotel was nice and brand new! The area is under construction around it so it was a little hard to find. Rooms were nice. More traditional breakfast choices would be good addition for the restaurant.

We found dirty and stained bed sheets and comforter. Even though it looked like a new building or remodeled the bathroom looked dirty or that it hasn’t been deep cleaned in a while with mold in the shower and sink. Regardless, the location and staff were awesome and I would stay again.

Our furst room someone had smoked in but rhey moved us no questions asked. The second room was smaller and the shower head wasnt completely functional. Otherwise was a nice room

Very clean and convenient room. Nice and friendly staff. The lobby is so pretty and has a nice view!

The first issue was that there is a window in the room that has no curtain And a really bright light just outside. Second issue is there was no coffee in the lobby. No coffee in the bedroom. We are accustomed to better overall conditions.

The property was surrounded by construction but it wasn’t noisy. Areas surrounding the hotel were Beautiful