Ayaka Chida
April 15, 2024
We recently stayed at the "Sheraton Fiji Golf Resort and had an excellent experience with one of your security staff members, Mr. Villiame Matabuakovo. We're sending this message to express our gratitude. We are tourists from Japan and stayed at your resort. I left my cellphone in a taxi and, upon consulting your staff, Mr. Villiame kindly assisted me, went out of his way to help, and even contacted the taxi driver to retrieve my phone, successfully resolving the issue. His problem-solving skills and friendly demeanor were truly remarkable, and we would like to extend our gratitude to Mr. Villiame and his manager. Thank you very much for your assistance.