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Hotels in Thiruvananthapuram for 2024 - Book Your Perfect Accommodation

3.9/515 Reviews

Residency Tower

Thiruvananthapuram|0.87km from city centre

We had recently booked a 3 days and 3 nights stay at The residency towers Trivandrum. This was the second time we had booked at the residency towers, the first time was 5yrs back. The hotel is very cleanly maintained and the food is very good. Above all the staff is very helpful. During our stay, we had an unfortunate accident where my elderly mother fell from the bed and hit her head on the side table. The cut was deep and it was bleeding profusely. We called the reception for help and the ***ager (Mr. Vishnu) came promptly to our room with a first aid kit. He with the help of one of his colleagues suggested a good hospital nearby and we took our mother there. The ***ager was with us the entire time at the hospital and paid all the bills (which we reimbursed later that day ) and got all the prescribed medicines. He was with us until we got back to our room. It was impressive to see how quickly they acted, thought of a hospital with a CT scan facility (since it was a head injury) and took full control of the situation when we were all worried and caring for my mother. Even though it was our last night there, the ***ager was so kind and caring enough to give us an extra rollaway bed so that my mother could get some extra space and sleep peacefully without having to worry about slipping out of the bed again. These kind of services especially at a hard time truly says a lot about how much they care for their customers. We, the whole family, are truly thankful to the staff of The Residency towers, especially Mr. Vishnu. Highly recommend this place for anyone looking for a stay in Trivandrum.