Guest User
January 28, 2024
Some minor issues: 1. the hotel told me in writing twice that they had arranged a taxi to collect us from Delhi airport, but when it came to it, a midnight arrival at airport, no driver. On calling the hotel, reception weren't very useful, said they would send someone but when established would be around half an hour I said to forget it and would arrange something myself. On arrival at hotel, turns out they sent someone when I told them not to. 2. Generally reception weren't too 'on the ball' but polite nonetheless. The above points just a bit frustrating when you have been travelling ***** time, and also when you've been out in Delhi all day, which is quite full on, you just want to come back to somewhere which is easy to navigate. Overall on balance minor points to the whole experience. The room was OK, nothing amazing but decent and clean enough and spacious. Staff were kind and polite. The breakfast room staff were helpful and breakfast options were nice and varied. A good location to get around and close to metro station.