Nationwide Hotel and Conference Center

Do NOT stay at this hotel unless you can survive in a room that is not at all soundproof! I booked a queen suite with separate sitting room for my daughter and I. We wanted a quiet, relaxing place to stay for a 3 day weekend and the reviews for this place were excellent. First let me list the nice things about the property: 1. It is a full blown conference center with a huge, well maintained and manicured landscape. 2. The outdoor spaces are lovely, including the outdoor pool area. 3. The location is very close to Columbus and to the uber wealthy city of Powell. 4. A gorgeous county park with loads of picnic areas and walking trails is located directly across the street from the conference center. Now for the negatives: 1. No soundproofing!!! We could hear every word of conversations that took place in the room next door. But the most disturbing thing is that we couldn’t sleep because of noise from the room overhead. My daughter contacted the front desk in the early evening of our first night’s stay asking them to call the guests above us with a “gentle reminder” to avoid heavy walking. She was told that the request could not be made until after the 10 pm quiet time. We had a brown noise machine running at top volume for the entire night, but even that didn’t block the heavy footfalls from above. The constant sound of people walking (it sounded like elephants) continued the next morning which forced us out of our room. (We payed extra for a suite with a separate sitting area so that we could relax outside of the bedroom, but couldn’t take advantage of it because of the noise). My daughter ended up sleeping on a couch at a friend’s house the second night because she was so sleep deprived. However, I returned to the hotel which was a huge mistake! When I turned out the lights at 11 pm, things were quiet, but at 11:30 pm the stomping family returned. The noise of the footfalls and then squeaking floors woke me up at 11:30 pm, 3:30 am and 5:45 am. I finally got out of bed at 6 am, walked to the lobby in my pajamas, and told the staff that I couldn’t stay in this place another night. I must have looked a fright, because the agent immediately canceled the final night of our reservation with no questions asked. Just to be clear, I don’t think that the family above us was intentionally loud. I think that they had absolutely no idea that their movements were creating such a disturbance. 2. Despite the fact that the lovely county park is directly across the street, it’s incredibly difficult to access the park entrance as a pedestrian. There is a single pedestrian crosswalk at the southwest corner of the conference center, but there are no sidewalks that connect to the crosswalk. Walkers are forced to either walk along a very busy road with no shoulder, or walk on the grass for about 1/2 mile to get from the hotel parking lot to the crosswalk. I find it incredibly surprising that Nationwide didn’t consider putting in sidewalks to make access to the park more accessible and safe for pedestrians. 3. Be forewarned that the conference center includes facilities that cater to weddings, so if you stay here on a weekend, be prepared for lots of outdoor evening activities. No one should have to pay $200/night to stay in a room that isn’t conducive to sleep!!!

Wedding reception at the hotel. Which was gorgeous. Unfortunately because of Covid, the front desk gal had a lot of responsibilities. Not her fault. Understaffed. We understand.

Second overnight stay while traveling, and it was delightful as always. Short drive to the zoo, clean rooms, good breakfast, nice staff.

Beautiful property, convenient location. Breakfast was hot and delicious, pub had great food & service, room and clean and front desk staff were helpful and friendly. I'd stay here again in a heartbeat.

Such a huge campus, we found signage to be challenging as we entered and throughout our stay. Additional signs on that many building on that many acres, with "signs along the way" would be a good investment in guest experience. We got lost several times, backtracked, asked staff and finally found the hotel entrance, the breakfast buffet on the (3!!) handicap parking spaces, which were always full. Overall, very nice place, staff wonderful, super clean and seasonal decorations were a delight!

This is the second time we've stayed at the Nationwide. I was going to stay over in the Polaris shopping center but after reading reviews about recent car break-ins at hotels in that area we came back to Nationwide. The location is a little bit away from Polaris shopping area but its a much safer area and super quiet. This year they had breakfast which was very good and was a nice start to our long drive home from the holiday. We will stay there again next year. The staff is nice, location is great and the rooms are good. My only issue is that they don't have room darkening shades and with all the lighting they have outside it can be bright in your room at night. I really enjoy the safer location of this hotel.

I watched the housekeeping staff work long hours and found cleanliness very good. Might want to pick up the mattresses and look under sofas a little more often so as not to discover leftovers from previous occupants.

It was a beautiful property with a beautiful ballroom. Our shower head did not work properly and you couldn’t change the settings. It gushed out of the shower head instead of sprayed. The beds were clean and the rooms were filled with necessities x

Nice place, the breakfast was great, better then your normal free breakfast. Only downfall was you had to walk outside to another building. Wouldn’t stop me from staying here again