Hampton Inn & Suites Del Rio

Very clean and comfortable beds

Wonderful stay here, my first time in Del Rio visiting family. Will use it again

I am a Hilton Diamond member, so I have been to countless Hampton Inn properties. I highly recommend this location for the following reasons: 1. Clean, comfortable rooms. I even had housekeeping service the second night of my stay without requesting it, which is something that the hotel industry has done away with post-COVID. 2. Friendly, helpful staff. 3. A delicious, well stocked breakfast buffet, with all the types of food typically found at Hampton Inns. 4. I stayed during a season when the days were warm and the nights cold. The air conditioner and heather both worked very well to keep the room comfortable. 5. The location was within walking distance to restaurants, shopping, and is located in a safe and new part of town. I spent two nights at the Hampton Inn Del Rio, and would have liked to have stayed longer!

Nearly summer and the A/C did not cool the room down. The bed was lumpy and uncomfortable. The floors felt filthy. The shower had hair all over the walls. The shower pressure was horrible. This is a shame. Price does not come close. The breakfast was lousy. I don’t think I would return. I am a Hilton honors member. For the price they should build a double tree hotel.

All was good. Breakfast was nothing to brag about but few are. It was what we expected. Rooms were clean, electrical outlets adequate as were the towels. Check in was fast and friendly. Parking was good. Places to eat nearby.

Well after this last minute emergency stay I must admit that the bar for what would be considered excellence in Del Rio has been raised. The late afternoon staff Management and Assistant solved one problem after another getting check-in accomplished and the morning breakfast was as awesome as advertised with check out an even paced process not a rushed chore. Other area hotels looked to cause problems but these employees looked to solve them.