La Residencia, A Belmond Hotel, Mallorca

Amazing location with amazing service....always happy to choose Belmond hotel, I visited several Belmond hotels before in Thailand, Brazil etc and also Orient Express but this is up till now my favorite!!!!

Everything and everyone was perfect. The service, the grounds, the breakfast, the pool, the room, just everything

Beautiful setting and nice staff. Our room was a bit disappointing as there were many mosquitos in our terrace that made its way into the room. My husband and kids got bitten up one night. We had to keep the doors closed and could not enjoy the terrace. Another couple who we knew were staying at the property didn't have this problem so it was just our room. The food at Miro restaurant and the pool could be a bit better, 8/10. I would expect it to be a 9 or 10 out of 10 given the prices and reputation of the hotel.

A very good hotel but I didn’t find myself gushing over it this time. This was our second visit and we stayed for two nights. We were upgraded to a far bigger room than the one we had booked - the room was lovely and charming but the limited storage and lack of space in the bathroom would have been frustrating if we were staying for longer. Not a complaint as such as we were happy with the upgrade, but if we had paid for this room category we would probably have asked for a different room. The property is beautiful as is the setting in lovely Deia. There isn’t a lot to do in Deia though, you are coming for the tranquility and scenery (and the hotel!). There are some great walks in the area if that’s your thing. Service is mostly attentive and professional although at times felt a little wooden. We did even wonder whether staff interactions are scripted after having almost word for word identical interactions with multiple members of staff which felt slightly forced. Perhaps this is to be expected of a hotel owned by a big company looking to offer a consistent level of service across its hotels. This is understandable but to me a drawback when comparing to some of the wonderful independent luxury hotels out there. We found the food and ambience at Miro to be just ok. There was a guitarist playing on the terrace one evening which we thoroughly enjoyed. We didn’t eat at El Olivo as we ate there last time and didn’t feel the need to repeat it - I remember it being very nice. The breakfast offering is excellent and the setting next to the pool makes for a lovely start to the day. However, we had to wait for a table on both days which is disappointing for a hotel of this standard and price point. Overall La Residencia is a beautifully serene setting for a relaxing break and we had a very pleasant stay - it was just missing the “magic” I hoped for.